Nissan of Rivergate - Service Center

Service Department Always friendly with great service. I also like that they go over your service sheet and answer any questions. I will only use this service departmen Always friendly with great service. I also like that they go over your service sheet and answer any questions. I will only use this service department to care for my Altima. More

Simple When every day life gets so hectic and you know your car needs service but don't want the hassle.... Nissan of Rivergate Service Department makes simp When every day life gets so hectic and you know your car needs service but don't want the hassle.... Nissan of Rivergate Service Department makes simple and quick and wondering why did I put it off?? In and out within a few minutes. A+++ won't hesitate for my next service call! More

Honest, caring, happy and efficient! I bought my 2013 Titan January, 2014. Had a few issues with the truck, but the service department never flinched or asked questions when I told them I bought my 2013 Titan January, 2014. Had a few issues with the truck, but the service department never flinched or asked questions when I told them the problems that I found! They were fixed to my satisfaction, and more!! I like dealing with honest, sincere folks with a sense of humor and actual willingness to do whatever it takes to make the customer happy!! The entire service team that I have had the pleasure of working with at Rivergate Nissan have always treated me very good. I was there so much for a little while that I got to be on a first name basis with most of them (issues with tire specs, not their fault)! My overall experience with this dealership has brought me back as this was my 3rd vehicle I have purchased from them! Highly Recommend you get to know these folks! Patrick Huffines More

Excellent service I have always received great service over the years with the pick-up truck I used to own as well as the Sentra I now have. The personnel are friendly I have always received great service over the years with the pick-up truck I used to own as well as the Sentra I now have. The personnel are friendly and helpful and the experiences I have had with them has been positive. More

The BEST dealership From service to convenience to friendliness, they are the BEST :) Service Dept great at telling you what will be needed in the near future so plans c From service to convenience to friendliness, they are the BEST :) Service Dept great at telling you what will be needed in the near future so plans can be made. Betsy was great at making sure I had a ride back to work and Garrett was great at getting me a tire special! Barbara in Finance Dept. LOVES DOGS and has the cutest, most heart-warming stories about her pack! Barbara also deeply cares about her customers. Jodi at checkout/cashier is one of the fastest and also one of the most caring people I've ever met! They are truly a great team :) More

Just walked in without appointment I came there without appointment the bay just open for me to enter there I met besty newman she just said do you have an appointment I said no she sai I came there without appointment the bay just open for me to enter there I met besty newman she just said do you have an appointment I said no she said don't worry I will help I just I need oil changed she no problem gave me the time like an hour which it was fine with me but I kept on adding things for her to check on my truck she stood there and said sir yes sir that alone made my day and help me to buy stuff for my truck and because that I said to myself this is a place to be and I will be back please keep up the good work guys you have my trust thank you again. More

This is the Place to Go I always have a great experience at Nissan of Rivergate. Even if I'm just having my oil changed, they do a multipoint check so that I know if there ar I always have a great experience at Nissan of Rivergate. Even if I'm just having my oil changed, they do a multipoint check so that I know if there are any problems. I have the convenience of booking my appointment online at a savings of $5. In addition, I receive coupons from the dealership. I am a member of the one on one rewards, as well, so I receive credit for money I spend there. The reception area where I wait for my service to be completed is equipped with doughnuts, coffee, water,etc. and a tv for entertainment. Garrett Daniel is awesome! More

Service Department - Garret Garret in service is wonderful! He is friendly, helpful, and takes time to listen. Garret has gone out of his way to repair my son's Pathfinder. Wh Garret in service is wonderful! He is friendly, helpful, and takes time to listen. Garret has gone out of his way to repair my son's Pathfinder. When I am in the market for a new car this is first dealership I will start with! More

Service department customer satisfaction I have had three different cars serviced at Nissan of Rivergate, two of which I purchased new, A 2010 Murano and a 2014 Pathfinder. There are two peop I have had three different cars serviced at Nissan of Rivergate, two of which I purchased new, A 2010 Murano and a 2014 Pathfinder. There are two people there that stand well above any dealership service I have ever dealt with, Glenn Hartley and Betsy Newman. Over the years my wife and I have probably had 7 new vehicles between the two of us and by the same token used several different car dealerships, so it easy to compare them. Honestly there is no comparison. Betsy and Glenn have brought dealership service to a new level. I am happy to write this review because I am grateful for the fine service I have been given by them. My last trip to the service department was a tire problem that caused me much concern. It was resolved well beyond my expectations. This is just one of several instances that have amazed me there. Thanks. More

Betsy Newman ROCKS!!! After my second visit to Nissan of Rivergate and working with Betsy Newman, I just had to write. My origanl vist was last summer and the air conditio After my second visit to Nissan of Rivergate and working with Betsy Newman, I just had to write. My origanl vist was last summer and the air conditioning had failed. Betsy set up a loaner car and kept me informed throughout the process of my repair. This vist was due to the check engine light coming on and then of course going off the moment I called. I was so relieved to hear Betsy was still their Service Advior, I knew things would go well. There was also a recall issue with a hood latch and I needed an oil change. Again Betsy exceeded my expectations and got me in and out in a very reasonable time. She had the mechanic do a courtesy 90K mile checkup and found no other concerns. With people like Betsy, Nissan of Rivergate will always have my business. The water boy filled his role yet I wonder if having sales and management would keep those individuals more in touch with their partons. JUst a thought!! More