Nissan of Rivergate
Madison, TN
Filter Reviews by Keyword
By Type
Showing 602 reviews
Beware, this service manager tried to pull a fast one on me. I asked when I called about my problem if this would be covered under the extended warranty and he said he would check. I get there and he says me. I asked when I called about my problem if this would be covered under the extended warranty and he said he would check. I get there and he says it wasn't covered, but after some research on my part I find out it is covered. He also offered me a courtesy service over the phone for my trouble, but surprise I did not receive this either. This is Rivergate Nissan now and they will no longer get my business. More
I purchased my Altima in April, paid cash, and was still forced to fill out a Credit Report. During them detailing my car, a front floormat disappeared. I ordered a 2nd key for the car at time of purchase forced to fill out a Credit Report. During them detailing my car, a front floormat disappeared. I ordered a 2nd key for the car at time of purchase. Between April and September when I was told they STILL didn't have a key that coujld be made to fit my new Altima, I canceled the order. Now my Rear Passenger Power Window has gone out, I was told it would take 2 or 3 days to order the part. 2 weeks later, they claim they still don't have it. When I called back and raised heck, I wss told the part was there on the shelf. These people llie, cheat and steal. When You complain, you are told that the ones that screwed you over don't work there anymore, and there is nothing they can do about all the lies you were told when you bought your car. Treat these people like the plague and stay away. More