
Nissan of Rivergate
Madison, TN
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Before coming to this dealership I went to another Nissan dealership in the area where I was pressured to pay outside of my comfort zone and they gave me less for my trade. When I came to Nissan of Rivergate dealership in the area where I was pressured to pay outside of my comfort zone and they gave me less for my trade. When I came to Nissan of Rivergate, they didn't pressure me at all and were able to get me a payment that I was comfortable right away. This is now the second car I've purchased here and both times I've had a great experience. More
Odd that I ended up at Nissan dealership to purchase a Toyota Sienna van, but that's exactly what happened. I traded in my Chrysler Town & Country van for a Toyota Sienna and could not be happier with my Toyota Sienna van, but that's exactly what happened. I traded in my Chrysler Town & Country van for a Toyota Sienna and could not be happier with my experience. My sales person was knowledgeble, friendly, and went the extra mile to assure that my expectations (and needs) were met. I had previously visited three other Toyota dealerships prior to my visit to Nissan of Rivergate, but all the right "ingredients" simply were not present enough to encourage me to purchase from any of them. I would highly recommend this dealership. The folks are friendly and willing to work with you! More
I brought my Frontier in because I saw that there was a recall on the news. I called and asked for an appointment and they got me in right away. While I was there I figured I might as well go ahead and g recall on the news. I called and asked for an appointment and they got me in right away. While I was there I figured I might as well go ahead and get an oil change since I was almost due and the price was actually less than what I had been paying at Firestone! They got me done and out quick and treated me like I should have been treated. I really appreciated the friendly people and the fact that it was a no hassle experience. I think they have won my business. More
I was concerned about trying this dealership because of their reputation and other reviews I read. I live 30 miles away and have delt with multiple other dealerships, but haven't found one that I consider their reputation and other reviews I read. I live 30 miles away and have delt with multiple other dealerships, but haven't found one that I consider good until now. I was told they're under new management and things were different so I drove the distance. I have to say, my car was inspected and I didn't feel ripped of. They told me what I NEEDED to have done and what could wait. I didn't feel like they were trying to take advantage of me and received my car back happily repaired! I WILL be going back. Thanks again!!! More
I’ve been thinking about getting a new car for myself for a while. I visited a Nissan store closest to my house, but did not really like the people, the salesman were always staring at me, pressuring me with a while. I visited a Nissan store closest to my house, but did not really like the people, the salesman were always staring at me, pressuring me without even saying a word five hundred feet away, so I decided to look for cars the modern way, via internet and I am glad I did. I found the best price for a Rogue and although it was pretty far from home it was worth the trip! My husband and I were greeted by a very kind gentleman, Dewayne Brock who only seemed interested in what I wanted. My husband enjoyed the test drive and I got the car I wanted for the price I wanted. This place gets a five star for the good experience and pleasant vibes from the people. I will be coming back in a few months when my husbands lease expires. Cathleen Alvarez More
This was not only the best car buying experience I've yet to experience but it was also a sense of hope for me. I was in stationed in Iraq when I began inquiring about the car when I reached Justin Andrelski to experience but it was also a sense of hope for me. I was in stationed in Iraq when I began inquiring about the car when I reached Justin Andrelski. He helped me with pricing although I wasn't due back in the states for a few months. Other dealers told me to contact them when I returned, if they even responded. This gentleman went out of his way to ship me a poster of my new Z for motivation and a brochure for my informational questions. The minute I returned he picked me up from the airport so I could purchase that car that helped me through some of the rough times. He will forever be in my memory for this experience. My mother and sister have also purchased from him and I will send many many more. If you are thinking of going elsewhere, you'd be making a HUGE mistake! Go to a place where you are as important as the family they go home to. Thanks Nissan of Rivergate and Thanks Justin. God BLESS? More
I have given the ratings I have just to underscore what a good experience my wife & I had there. The sales was with less pressure than I had previously encountered, it was our decision to buy, not theirs. good experience my wife & I had there. The sales was with less pressure than I had previously encountered, it was our decision to buy, not theirs. They were upfront about sticker price & were easy to negotiate with. I am satisfied we got a good & fair deal. I had some special requests & they fulfilled them, though the group they sent the work order to did a regrettible job. They are eager to fix it, so the dealership gets an A rating there, as well. We went for our 1st oil change & the service department was friendly, professional & efficient. The prices are very competitive as well, worth going there for service, for sure. Overall, a very pleasant car-buying experience & I highly recommend them if this is the make of car you want. More
Great communication before we made the drive to Rivergate. Car was there as promised, trim package was as promised, and there were no extras added on to the car. The other dealer had "extras" suc Rivergate. Car was there as promised, trim package was as promised, and there were no extras added on to the car. The other dealer had "extras" such as an "aftermarket alarm" and "tinted windows", both of which were standard on the trim we had anyway. Got in and out of the dealership in good time and they didn't try to sell me on a bunch of extras I knew I didn't need. More
Each person we spoke with was extremely polite and helpful. We were able to negotiate the price that suited our finances, and left with a new Murano that is great. We had previously bought a Murano helpful. We were able to negotiate the price that suited our finances, and left with a new Murano that is great. We had previously bought a Murano from Rivergate Nissan 2 years ago and also had a pleasant experience at that time. For this reason, we returned for this promotional event to see if they would make the deal we wanted for the price we wanted. They did and we are very pleased. More
Several months ago I tried to trade vehicle's at another dealer the experience was so traumatic that I decided not to buy another vehicle.4/28/10 I saw A couple of trucks on the lot at Rivergate Nissan, I s dealer the experience was so traumatic that I decided not to buy another vehicle.4/28/10 I saw A couple of trucks on the lot at Rivergate Nissan, I stopped to look at them the sales mgr.came out to speak with me and suggested a sales person to me. IT was early mornig before the dealership was actually open for the day so I came back A couple of hours later and drove both trucks, it was a very pleasent experience so the next I called back made an offer,they accepted with no hassel and I am now driving my new to me 2008 Silverado,with no rise in my blood pressure. It's the way all dealers should treat customers and sell cars.My thanks to John Schmitz and Ted Williams. More