Nissan of Rivergate
Madison, TN
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My wife and came to Nissan of Rivergate in hopes of finding a new car. We are expecting our first child and needed something to carry all of the things we need for the baby. We worked with Zack and Phi finding a new car. We are expecting our first child and needed something to carry all of the things we need for the baby. We worked with Zack and Philip. They said we should look at the Rogue, it was perfect. From start to finish it was the easiest and most enjoyable car buying experience we ever had. They did not pressure us and gave us all the information we needed to make an informed decision. When it came down to numbers, they gave us a couple of different options that really made our decision a breeze. I would strongly reccomend Nissan of Rivergate to anyone in the market for a new automoblie. Most dealerships say that they give great customer service if you get your new car from them, this dealership really does. More
Betsy Newman is such an asset to the service department! She is so very helpful and knowledgeable about the problems I have had with my vehicle. Anytime that I've been the least upset, her calmness and unde She is so very helpful and knowledgeable about the problems I have had with my vehicle. Anytime that I've been the least upset, her calmness and understanding makes me relax and makes me feel I can trust her to see that the job is done right. I have had what I consider a few expensive repairs, she has gone out of her way to look for any savings she can give me. She has worked around my schedule and kept me informed of the progress of my repairs. When someone goes out of their way to the extent she has, I hope that she is reconized not only by Nissan of Rivergate, but by Nissan itself. Too many times the really good employees go unreconized for the work that they do, I hope in some way this review finds its way to the right people so that Betsy can get the rewards she deserves. Thank you Betsy for everything you've done for me :) More
After having an initial bad experience with this dealership's service department, Glenn worked hard to turn my experience around and take care of me and I greatly appreciate it. Thanks! dealership's service department, Glenn worked hard to turn my experience around and take care of me and I greatly appreciate it. Thanks! More
Professional, very orginize, clean, friendly and a genuine concern for customers need. Besty has a warm and caring personality that reflects a comfort that thing will get done. The techs are the bes genuine concern for customers need. Besty has a warm and caring personality that reflects a comfort that thing will get done. The techs are the best in Tenn. Glenn will get the job done. He takes time and understand your problem. Every department If it was a higher rating above 5 star nissan rivergate deserve the highest.satt More
My experience with leasing a car from Nissan of Rivergate was extremely positive. Philip did a great job of keeping in contact during the whole process and making the transaction very smooth and easy. was extremely positive. Philip did a great job of keeping in contact during the whole process and making the transaction very smooth and easy. More
Very Professional, great customersskills, great saling skills, not pushy great people to work with even Mrs Barbara,I would recomend to anyone who want to purchase a car. skills, not pushy great people to work with even Mrs Barbara,I would recomend to anyone who want to purchase a car. More
Bought my second new Nissan in November of 2011 and I have had it serviced there every since. Everyone from the sales department and the service department have been great! If you are thinking about buyi have had it serviced there every since. Everyone from the sales department and the service department have been great! If you are thinking about buying a new Nissan keep Nissan of Rivergate on your list. They will not disappoint!! More
I have purchased 2 brand new Nissans from Nissan of Rivergate in the past, just bought my 3rd this weekend, a sweet 2012 Titan Pro 4x! I worked with Rodney and Dwayne in sales, I have actually dealt wi Rivergate in the past, just bought my 3rd this weekend, a sweet 2012 Titan Pro 4x! I worked with Rodney and Dwayne in sales, I have actually dealt with Rodney on my last 2 purchases and like my prior 2 visits I was greeted with smiling faces, kind and courteous professionals ready to get the job done! I got exactly what I wanted for my trade, they gave me a great deal on the new Titan and got my payments where I needed them. And thank you Dwayne for getting my front tag off my old Titan that I thought was lost forever! Thanks to Barbera and Kim in the finance dept for working up a sweet deal and going above and beyond by running my numbers again to get me a lower payment and better interest rate, without me even asking! Overall, no matter what dept you deal with at this dealership, you will be pleased! Thanks again to Rodney, Dwayne, Barbera and Kim, you guys are awesome! More
I would just like to thank you for the hospitality on my recent visit to your dealership. I bought a new Titan from Rodney and he was very informative and willing to work with me on my trade. I changed manu recent visit to your dealership. I bought a new Titan from Rodney and he was very informative and willing to work with me on my trade. I changed manufacturers and this was my first experience with the Nissan brand and this dealership and have to say it was fairly easy.Thank you so much Nissan Rivergate and the finance department ( Barbara ) for getting my loan through so quickly. Overall great job. More
Worst experience we've ever had. I questioned the price given to me on a 2013 Altima SV by Rodney and he got mad, almost shouting how I was questioning his integrity, then the got up and stormed out, leavi given to me on a 2013 Altima SV by Rodney and he got mad, almost shouting how I was questioning his integrity, then the got up and stormed out, leaving my wife and I sitting there with the salesman who didn't say a thing. The manager came up and asked what was going on and as I tried to explain, he said he saw what happend and defended Rodney, as I was questioning his integrity. I said what kind of professional would treat their customers like that. I told him the deal was off and walked out. As I walked outside, Rodney said something to me and I told him he was a really professional. He told be to get the "xxxx" out of there. I told him as the manager walked outside that I couldn't wait to write a review on the way we were treated and the lack of professionalism that was displayed. What a class act dealership (sarcasim). (1 out of 10, it is a "0" if not a -1) Went to another dealership where we were treated in a respectful manner (in Gallatin) and will be doing my buisness there in the future. More