Nissan of Rivergate

Nissan of Rivergate Service Department. The service department is very professional and attentive. I am able to get dates and times that are convenient for me. I am never there very long tha The service department is very professional and attentive. I am able to get dates and times that are convenient for me. I am never there very long thanks to their fast and courteous service. Rhonda Cohea More

Good Service Nissan of Rivergate Service Department The service department is timely .Some times to quick , a big thanks for the coffee and donuts while you wait Nissan of Rivergate Service Department The service department is timely .Some times to quick , a big thanks for the coffee and donuts while you wait Ha Ha also TV to watch. My Nissan is always as clean or cleaner when they finish as when I took it in. Work has always been completed as ask. They always give me a check list of work completed and things to think about doing soon. With no surprise charges I feel very confident with the service department and the work they do. Cliff More

I'm extremely happy to do business with the people I am happy to do business with the people at the Nissan of Riverdale dealership. Never had a problem with getting my car worked on there. Prompt greet I am happy to do business with the people at the Nissan of Riverdale dealership. Never had a problem with getting my car worked on there. Prompt greetings from the service advisors they listen to my concerns and take the action needed to correct them. They keep me updated on what's going on at all times. And no surprises when time to pay. I drive over 3000 miles a month so I'm there every month. Thanks to all of the people in the service department for taking such good care of my car and me. More

Wouldn't go anywhere else. I wish all companies would model their work ethic, customer service and their WORK as well as Rivergate Nissan. From the time we drop our cars off, to I wish all companies would model their work ethic, customer service and their WORK as well as Rivergate Nissan. From the time we drop our cars off, to the time we pick them up, we are treated well, the cars are treated well, the work is as we requested. Everyone is courteous and they don't charge more than they say they will! Love Rivergate Nissan. More

Great Experience I have a Nissan Truck and had a problem with a leaking seal, I met one of your service mangers Robert Epps and spoke with him about my problem, he wa I have a Nissan Truck and had a problem with a leaking seal, I met one of your service mangers Robert Epps and spoke with him about my problem, he was so helpful in making a appointment that would work for me, and a time to bring it in, He said that it would take about 1 1/2 to complete the job and I could wait in the waiting area, I might say that the area was very nice... my Truck was completed in the time he had said and I even got to meet Eddie the Tech that serviced it , both Eddie and Robert advised me that I had just a couple of Items that might need to be taken care of the next time I came in.. All and All I had a very pleasant experience, It's a pleasure to know that the Tech's are trained to know your Nissan from bumper to bumper! I will be using this dealer again for my service, Thanks to all... More

"The Most Caring Salesperson" It can make you sick to your stomach when your life is turned upside down after relying on old faithful to start her engine for the past 16 years and It can make you sick to your stomach when your life is turned upside down after relying on old faithful to start her engine for the past 16 years and doesn’t. I have internet shopped for a vehicle for the last six years without making a purchase. I dreaded having to go car shopping. It took a family member to push me out the door to get started. That is how I meet Nyoka “Nikki” Wallace with Nissan of Rivergate Monday, May 04, 2015. She is “The Most Caring Salesperson” this side of the Cumberland River! She listened to all my needs from the smell of the interior of the vehicle, type of vehicle I wanted to purchase and my budget. We used all means of communications (text messaging, internet shopping, and telephone conversations) so I could purchase my vehicle as soon as possible. My sales transaction was completed Wednesday, May 06, 2015. I applaud Nikki for her patience and excellent customer service skills. I am truly pleased with my purchase. Thank you Nikki and Johnathan! Sincerely, Yvonne Merritt More

Service I expect. King Some people think, "service departments try to push work on you". Not Nissan of Rivergate. I have had my Nissan Frontier for 10 years now. It' King Some people think, "service departments try to push work on you". Not Nissan of Rivergate. I have had my Nissan Frontier for 10 years now. It's in top shape thanks to Garret Daniel and Glenn Hartley. This is my 4th Nissan product. 3 are still in service. The 4th would still be except for an unfortunate texting accident by a thoughtless SUV driver. I've had some set backs and can't always get the recommended service at the higher mileage intervals. But, Garret never pushes me and I feel would tell me if it were really important. Sometimes issues arrive that are unavoidable. When Nissan Of Rivergate's phone system crapped out while I was trying to make an appointment, I got calls from Garret, AND Glenn Hartley making sure I was taken care of. Garret has also given me a coupon of his own to help with my service bill. I've never had to wait too long for my service to be completed, and have no worries that something was left undone. I used to live 12 miles away but just moved to over 35 miles away, but I will continue to go those miles because Garret, Betsy and Glenn have treated me like a real person, and their mechanics do great work. The value I get of the service and the treatment I receive is worth the extra miles. More

Service Review The service department arranged for me to have a rental car as the issue, which cost me nothing, was suppose to take a day to complete. After filling The service department arranged for me to have a rental car as the issue, which cost me nothing, was suppose to take a day to complete. After filling out the paperwork and waiting for the rental card, I went to the restroom, found a seat in the very well equipped waiting area, opened my laptop and the Service Manager, Garrett, walked back in to tell me the problem was corrected and no need to get a rental. This was a very welcome surprise and everyone there was very curtious and friendly. I would reccomend them to anyone. I also recieved a recall for my hood latch. It only took one call and the same service man, Garrett, called me back within 30 minutes and scheduled me the very next day at the time I requested to have them check out the recall. Again, excellent customer service. More

Great Service! My service visit took exactly the amount of time you said it would. Very comfortable waiting area. Really very easy and painless. Even though this My service visit took exactly the amount of time you said it would. Very comfortable waiting area. Really very easy and painless. Even though this service center is not conveniently located for me, because the environment is nice, the employees are all very helpful and friendly, I will continue to bring my car here for service. Couldn't ask for a better experience! More

Amazing Service! Lori Kenny The service department is top notch that I would recommend to anyone! I love my Rogue and Nissan at Rivergate! I would recommend this d Lori Kenny The service department is top notch that I would recommend to anyone! I love my Rogue and Nissan at Rivergate! I would recommend this dealership to anyone! More