
Nissan of Rivergate
Madison, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I bought a new car from this dealership on June 21, 2025 and worked with sales representative, Colton Woelbing. As part of my negotiations in the car purchase, Woelbing and Nissan of Rivergate made a deal w and worked with sales representative, Colton Woelbing. As part of my negotiations in the car purchase, Woelbing and Nissan of Rivergate made a deal with me that they would replace and install a skid plate on my other vehicle, a 2017 Nissan Versa. An appointment was made by Wolebing on my behalf after I purchased the new vehicle to get the skid plate replaced and installed. Representatives at Nissan of Rivergate including Colton Woelbing and Aaron Olson at the subsequent appointment indicated to me that they could no longer replace and install the skid plate due to the need for a bumper replacement. Because my deal was to have the skid plate replaced and installed, I have having a hard time understanding why Nissan of Rivergate would not also have to install a new bumper so that they can install the skid plate as part of our deal. I have the signed contract of our deal in writing and Nissan of Rivergate, Colton Woelbing and Aaron Olson refuse to abide by the signed deal. Upon telling me that the skid plate could not be replaced, Aaron Olson, Sales Manager offered my $155 for my troubles. I refused the cash offer because the skid plate replacement and installation was part of our signed deal, not $155. Upon rejection of his offer of $155, Aaron Olson proceeded to call me "Kooky". When I asked him why he called me "Kooky", he proceeded to say he did not say I was Kooky, but that me not taking his offer of $155 was Kooky. I can't help but be offended by Aaron Olson for insulting me by saying I was kooky when I just spent $38,000 on a new car a week before at this Company. Why do customers who simply want the Company to live up to their end of a signed contract have be ridiculed and insulted? I then said that I wanted to get the keys back for my car they were supposed to fix since they would not be living up to their end of the bargain, and Sales Manager, Aaron Olson said "That's not going to happen". I responded to Olson that I owned the vehicle and I demanded my keys back. Coelton Woelbing came back to the service area a few minutes later and handed me my keys. Once, I received the keys back, I drove off. As part of the signed contract by myself and Nissan of Rivergate representatives, I would like to receive the deal that was agreed upon. Had we not had a signed deal that the Company would replace and install the skid plate, I would have tried to negotiate harder for a lower sales prices (resulting in lower monthly payments). However, I agreed to higher payments in the belief that Nissan of Rivergate, Colton Woelbing, and Aaron Olson would live up to their end of the bargain and replace and install my skid plate. More
Colton was fantastic! He did not push us, listened to our wants and needs. He went above and beyond making us happy!! A Whitley He did not push us, listened to our wants and needs. He went above and beyond making us happy!! A Whitley More
Nick in service is the very best. I’m glad you brought him back here. I’ve been coming to this Nissan for approx. 25 years now.!I’ve noticed a deterioration in the caliber of work fro I’m glad you brought him back here. I’ve been coming to this Nissan for approx. 25 years now.!I’ve noticed a deterioration in the caliber of work from the mechanics. That’s why I give you four stars. More
​I recently had the pleasure of working with Dusti, and I couldn't be more satisfied with the experience. From the moment I scheduled my appointment, Dusti's professionalism and dedication to customer servic couldn't be more satisfied with the experience. From the moment I scheduled my appointment, Dusti's professionalism and dedication to customer service were evident. She made the scheduling process effortless and kept me informed throughout my vehicle's service. Her transparent communication and attention to detail ensured there were no surprises, and I felt confident that my car was in capable hands. Thanks to Dusti and the exceptional service team at Nissan of Rivergate, my vehicle is running smoothly. I highly recommend Dusti for anyone seeking top-notch service and a seamless automotive experience.​ More
Justin was great to work with! ! The whole team was so helpful!! I would highly recommend this dealership!!! ! The whole team was so helpful!! I would highly recommend this dealership!!! More
I can’t say enough good things about the service here! The pricing was fair and upfront—no surprises or hidden fees. The team was professional, efficient, and made sure my vehicle was in top shape. Plus, The pricing was fair and upfront—no surprises or hidden fees. The team was professional, efficient, and made sure my vehicle was in top shape. Plus, the warranty coverage gives me total peace of mind. I know I can trust them for any future maintenance or repairs. Highly recommend! More
We were blessed with William to guide us through our selection process and connected well with my wife and me right from the beginning! He had a sincerity about him that was compounded with his knowledg selection process and connected well with my wife and me right from the beginning! He had a sincerity about him that was compounded with his knowledge of the automobiles, programs, and facilities. When we discovered his military and police service, there was a more personal and respectable connection with William . His patience, listening, and guidance were very refreshing and appreciated. Rivergate Nissan has a good team and we look forward to doing business with them and their team again in the future and thank you William for selling us the Pathfinder! We love it! More
Great dealer, transparent and prompt with my servicing, I would stop in again for my next service. would stop in again for my next service. More
Christie Hunter is the most efficient person I have bought a car from. She was fast, took the time to show me different colors and we test drove one. I left that day with a nee car and the sweetest sal bought a car from. She was fast, took the time to show me different colors and we test drove one. I left that day with a nee car and the sweetest sales person I have ever had. She is a keeper. More