Nissan of Richmond - Service Center

I went in for a State inspection and oil change done in less than a hour. Great service and very friendly staff. I love my rogue less than a hour. Great service and very friendly staff. I love my rogue More

Love my 350z , recently received great customer service from Ron in the service lane. He was well spoken and professional. Will return again and would recommend to a friend. from Ron in the service lane. He was well spoken and professional. Will return again and would recommend to a friend. More

honest and quick service I had a wonderful service experience with Ron. I had a panel underneath my Murano that had gotten a clip knocked off and was dragging. My dad cut off I had a wonderful service experience with Ron. I had a panel underneath my Murano that had gotten a clip knocked off and was dragging. My dad cut off the dragging part so I could drive until I got to the dealership. Ron said he cut off the right part and that instead of buying a $280 panel plus service that they were happy to replace a couple of clips for free, and that would be adequate protection for the bottom of my car. So Ron saved me ~$300 and another service appointment. He was great! More

Hard Times of the World Nissan of Richmond is servicing Despite the hard times of the world. The service staff was on the front line and provided excellent service. Chandra was upfront with me and her foll Despite the hard times of the world. The service staff was on the front line and provided excellent service. Chandra was upfront with me and her follow up is impeccable . She has a wonderful demeanor despite the covid-19 issues. Her back up team Ron and Scott stood by with a smile. She is one of the many reason why i return to the service desk at Nissan of Richmond. More

Seth A. was so great!!! I love bringing my car here, quick, honest and always looking for ways you can save... Forever a Nissan customer... quick, honest and always looking for ways you can save... Forever a Nissan customer... More

I had a positive experience at NOR thanks to Phil. I was in for a state inspection but always arrive with a few questions about my vehicle. My service writer, Phil Weinman was very willing and able to I was in for a state inspection but always arrive with a few questions about my vehicle. My service writer, Phil Weinman was very willing and able to provide me the answers to my questions and concerns. I'm thankful to have a service advisor who is so knowledgeable about my vehicle. During the waiting period while I was in the lounge area, he checked in with me several times to provide updates. During a brief conversation, I mentioned something about my military service in the Air Force...come to find out, Phil is an Army veteran. Very cool. Thanks for hiring a veteran NOR. You made a good choice. More

Outstanding service! Prompt courteous service provided here. My service advisor Ronald, provided detailed description of what was done and what needs to be done next. here. My service advisor Ronald, provided detailed description of what was done and what needs to be done next. More

The service department is amazing! They always make sure I’m taken care of when I bring my car in for service....I really appreciate you guys, Thanks Chandra! I’m taken care of when I bring my car in for service....I really appreciate you guys, Thanks Chandra! More

Service was awesome ! I arrived early on morning and was greeted by a young man named Phil who was able to recognize my issues and diagnosed car immediately. He was able t I arrived early on morning and was greeted by a young man named Phil who was able to recognize my issues and diagnosed car immediately. He was able to have my repairs done that morning and off I went to work. I had struggled with taking my car to a dealer and I was told never to that after the warranty has run out and it would be too expensive, This young man was responsive and knowledgeable and actually saved me money with a quick and proper diagnosis. Thank You Phil ! More

Ron is a GREAT service worker! He make sure he give me step by step instructions on what will be happening to my car each time I get my car serviced. step by step instructions on what will be happening to my car each time I get my car serviced. More