Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,592 Reviews of Nissan of Richmond - Service Center
Sort by
May 07, 2020
NissanRVA will be my service center from here on out. Thank you to Seth and his team, for making sure everything was done right! It's not easy to find trust in a service dept, but NissanRVA has my trust. Thank you to Seth and his team, for making sure everything was done right! It's not easy to find trust in a service dept, but NissanRVA has my trust. More
by sarahmartinez
Employees Worked With
Seth Albright
May 07, 2020
Ron Trotmans customer service was amazing he took care of me the entire time he had a great attitude and upbeat personality. Even got a free wash while I waited me the entire time he had a great attitude and upbeat personality. Even got a free wash while I waited More
by Vonia06
Employees Worked With
Ronald Trotman
May 07, 2020
Chandra always has a smile and Great respect for her customers. Very knowledgeable and helpful with your service needs. Good person. and always follows up with customers for a satis her customers. Very knowledgeable and helpful with your service needs. Good person. and always follows up with customers for a satisfactory completion. More
by 1970infantry
Employees Worked With
Chandra Wright
May 07, 2020
Rocking Nissan of Richmond is the best ! Always an easy experience when I go to this location. The employees/ advisors are all awesome, the service is amazing, and the place is always clean! Thank you Nis experience when I go to this location. The employees/ advisors are all awesome, the service is amazing, and the place is always clean! Thank you Nissan of Richmond for all you do. More
by Shaelashae88
Employees Worked With
Chandra Wright
May 07, 2020
Always a pleasure to do business here. Everyone gives Professional and courteous service everytime! Ronald always makes sure my vehicle is serviced and up to date. Professional and courteous service everytime! Ronald always makes sure my vehicle is serviced and up to date. More
by ltrot2
Employees Worked With
Ronald Trotman
May 07, 2020
Surprise and Happy I came to this dealership because my engine light came on .My first thought that I would be here all day,because there were a lot of people waiting.TO I came to this dealership because my engine light came on .My first thought that I would be here all day,because there were a lot of people waiting.TO my surprise 2.5 hours latter Done .Great service and good staff More
by Lena H
Employees Worked With
May 07, 2020
Scott with Nissan Service Center in Short Pump was a delihjt to work with. He was polite & professional and took care of all of my car's service needs. delihjt to work with. He was polite & professional and took care of all of my car's service needs. More
by annj52564
Employees Worked With
May 07, 2020
Outstanding! As always, outstanding customer service! Every time I bring my Sentra in for scheduled maintenance, it's a stress free, hassle free, no pressure exper As always, outstanding customer service! Every time I bring my Sentra in for scheduled maintenance, it's a stress free, hassle free, no pressure experience. That's what makes me recommend Nissan of Richmond to anyone I know who's car shopping. More
by champolgreg67
May 06, 2020
Scott helped in understanding problem, very friendly and we'll knowledge on car parts, great customer service , given clear understanding for next service, thank you we'll knowledge on car parts, great customer service , given clear understanding for next service, thank you More
by sudheerramadugu
Employees Worked With
