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Nissan of Richmond - Service Center

Richmond, VA

4.3
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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May 08, 2020

Professional staff!! Chandra and Vicky are the best! Ladies you ROCK! Every time I go there they get me in and out! Thanks ladies! Rachael More

by qtaries31
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Vicky Martin
May 08, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 08, 2020

Phil was friendly and patient with me during this difficult process. He was able to explain what needed to happen and made me feel secure in my decision. He is an asset to you business and I will More

by Mrdrayman67
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
May 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 08, 2020

I am always greeted with care, the service team is efficient, professional and eager to go the extra mile to ensure total satisfaction. The consistent represents the brand well! More

by M. Gardner
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
May 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 08, 2020

Everytime Every time I pull into the service lane. Phil greets me with a smile and always know exactly what I need. He knows cars ! His Customer Service sk More

by careers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright, Phillip Weinman
May 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 08, 2020

Vicky Martin is the best service rep I did not have the best experience when purchasing my vehicle, but Vicky Martin in the service dept. makes my experience with owning my car a much mor More

by tricialcobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky Martin
May 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 08, 2020

Problem resolved Phil help with a issue I had with my vehicle, I was very please how he handle it.I was in and out in less then 10 minute More

by John W. Renninger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
May 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 08, 2020

Phil is a life saver ! I came into the shop being told I had major problems and would have to go without my car for a few days worst case scenario need a new car. I work o More

by Lcpaja2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
May 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 08, 2020

Phil Weinman treated me with 100 percent of professionalism. Awesome place, people and purchases! Always show courteousness, excellent service and professionalism! 5 star service every time, I just love all of More

by jcbriscoIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Antoine Logan
May 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 07, 2020

I came in to get my Rogue serviced not to long ago and the lady that helped me Chandra was such a sweetheart even with everything going on today she made me feel really comfortable More

by dank8
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
May 08, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 07, 2020

I love this dealership!!! The sevice dept. people are always efficient and courteous!!! I can't remember the name for certain of service rep but I think it was Phil More

by Cgrammy25
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
May 09, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 7:00 PM and Sunday 11:00 AM – 5:00 PM. Service is open Monday – Friday 7:30 AM – 6:00 PM – Saturday 7:30 AM 5:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

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