Nissan of Richmond - Service Center

Even during a pandemic, Rocking Nissan continues to provide legitimate service in a timely manor. Friendly staff and atmosphere with lots of knowledge and experience on their service side of the depart provide legitimate service in a timely manor. Friendly staff and atmosphere with lots of knowledge and experience on their service side of the department. More

Excellent experience Service Advisor Seth Albright took great care of me and my 2017 Nissan Murano. I typically visit a different Nissan dealership for service due to my w Service Advisor Seth Albright took great care of me and my 2017 Nissan Murano. I typically visit a different Nissan dealership for service due to my work location, so this was the first time back to the Richmond location in a couple of years. (I typically go to Northern VA locations). My experience in Richmond made it clear it is worth it to go out of my way to go here. Seth was informative about the needs for my car without being judgemental or pushy (as is my typical experience). He even checked in on a needed recall. I forgot to remove my custom socket from my glove box for the tech to use, and they went out of their way to find it and use it. As a side note, A great bonus to this location is the excellent walking paths and nearby park- which makes waiting for the service a lot more enjoyable (especially during the pandemic when most people are hesitant to sit in a waiting room). More

My service advisor Phil Weinman is awesome. He always goes above and beyond to answer all my many questions and to make sure I leaver the dealership happy. He follows up with me and that gives me extra p goes above and beyond to answer all my many questions and to make sure I leaver the dealership happy. He follows up with me and that gives me extra piece of mind. If I show up and Phil is assisting someone else I will wait to ensure I can deal with Phil. I know things will get done right when Phil is on the job. More

Seth was great. Came in for inspection and oil change. My brakes also needed looking at. He gave me a call to give my go ahead for the brakes. He also gave me the price. It was good to know what to expect. H brakes also needed looking at. He gave me a call to give my go ahead for the brakes. He also gave me the price. It was good to know what to expect. He called me again when my car was ready. The service took much less time than I expected. Great experience! More

Great Car Care Great customer service. They take good care of you and automobile.Waite times short.My SERVICE ADVISOR PHIL WEIMAN took care of the small problem w Great customer service. They take good care of you and automobile.Waite times short.My SERVICE ADVISOR PHIL WEIMAN took care of the small problem with a very good attitude More

Prompt, Friendly, Professional Service at a fair price Well organized,clean facilities ran by prompt, courteous, friendly, professionals. Ron was great t work with and gave me good advice on services nee Well organized,clean facilities ran by prompt, courteous, friendly, professionals. Ron was great t work with and gave me good advice on services needs. Strongly recommend them. More

Nissan of Richmond, they are the best. They give you wonderful and courteous service, while you wait in a relaxed waiting area with snacks. Chandra my service advisor is informative a d friendly, and sh wonderful and courteous service, while you wait in a relaxed waiting area with snacks. Chandra my service advisor is informative a d friendly, and she knows who you are. Thank you More

Today (5/9/2020), I visited NissanRVA for a state inspection and oil change. The facility was clean and friendly. My Rouge was clean and ready in record time, compared to Loyalty Nissan. I am so h inspection and oil change. The facility was clean and friendly. My Rouge was clean and ready in record time, compared to Loyalty Nissan. I am so happy I found NissanRVA. Thank you to Seth and his team! More

The TEAM at Nissan of Richmond is awesome. They ALL go over and beyond to assist every customer. Ruben in the Service department is wonderful. over and beyond to assist every customer. Ruben in the Service department is wonderful. More