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4,592 Reviews of Nissan of Richmond - Service Center
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May 26, 2020
Phil was very pleasant to work with. He made a stressful situation a lot easier to handle. He was also able to help me with my issue in a reasonable amount of time. situation a lot easier to handle. He was also able to help me with my issue in a reasonable amount of time. More
by jquanevans
Employees Worked With
Ronald Trotman, Phillip Weinman
May 26, 2020
Tune Up / Oil Change Great experience with this dealership's service team. Scott Hornbeck was my advisor and I'll definitely be a returning customer. I was in-and-out quic Great experience with this dealership's service team. Scott Hornbeck was my advisor and I'll definitely be a returning customer. I was in-and-out quickly. Very professional and courteous. More
by Oakie0462
Employees Worked With
May 24, 2020
My battery died while still under warranty This happened on the Saturday of Memorial weekend. I called, and they said they could squeeze me in. Scott Hornbeck was a great service advisor. He fu This happened on the Saturday of Memorial weekend. I called, and they said they could squeeze me in. Scott Hornbeck was a great service advisor. He fully explained the entire process of getting this covered under warranty. It took a little longer than I wanted, but I couldn't complain. They were going out of their way to help me. I left, and when I came back Scott had tried calling and emailing me. My car was ready and had a new battery covered under warranty. This whole process was a nice experience in customer service. Kudos to Scott and the Richmond Nissan Service Department. This was not the first time I have had a positive experience here, and I am sure it won't be the last. Larry Hadley More
by Broncofan13
Employees Worked With
May 22, 2020
The environment is very welcoming. I always get helped fast and the process is always easy. Scott is literally my favorite when I come in for servicing. Awesome dude! fast and the process is always easy. Scott is literally my favorite when I come in for servicing. Awesome dude! More
by Mariner.bianca
Employees Worked With
May 22, 2020
Great Service Department Both Phil & Seth were very helpful. They BOTH did a GREAT job. The flexible scheduling and ease of pick up both make it a pleasure to have out 20 Both Phil & Seth were very helpful. They BOTH did a GREAT job. The flexible scheduling and ease of pick up both make it a pleasure to have out 2018 Murano serviced there. Thank you both More
by ghb3cpa
Employees Worked With
Seth Albright, Phillip Weinman
May 20, 2020
Thank you Phil for your outstanding service! Great customer service. He was fast and friendly. Well knowledgeable, patient and very informative about the service that’s being received customer service. He was fast and friendly. Well knowledgeable, patient and very informative about the service that’s being received More
by saundersa88
Employees Worked With
Phillip Weinman
May 20, 2020
Went in for a oil change and a inspection and I have a check engine light on I was told by Vicky to run the car and the light will go off poor customer service had to go back had a oil change and the oil check engine light on I was told by Vicky to run the car and the light will go off poor customer service had to go back had a oil change and the oil change reminder light came on will not get ny car service here anymore very bad service More
by Rich
Employees Worked With
Vicky Martin
May 19, 2020
Great Customer Service Nissan RVA Thank you Phil for your outstanding service! Great customer service ...Phil, Seth ...The Team are always friendly and attentive to the needs of my veh Thank you Phil for your outstanding service! Great customer service ...Phil, Seth ...The Team are always friendly and attentive to the needs of my vehicle. Phil got me serviced in a timely manner and he advised me on what I needed to do to keep my vehicle in good shape! Kudos to Phil... Nissan RVA More
by micheleeshipman
Employees Worked With
Alex, Seth Albright, Phillip Weinman
May 18, 2020
Seth Albright handled my service appt. He was and is 5 Seth Albright handled my service appt. He was and is 5 star service advisor. Incredibly knowledgeable, friendly and honest. Thank you Seth y Seth Albright handled my service appt. He was and is 5 star service advisor. Incredibly knowledgeable, friendly and honest. Thank you Seth you are the best More
by Ktel98
Employees Worked With
Seth Albright
