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4,592 Reviews of Nissan of Richmond - Service Center
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May 28, 2020
Ronald was very nice and helped me with everything i needed!!! Excellent customer service! Got an oil change and was in and out in a timely manner. needed!!! Excellent customer service! Got an oil change and was in and out in a timely manner. More
by brwnjl3
Employees Worked With
Ronald Trotman
May 28, 2020
Visited the dealership because I needed a tire. Had just gotten a flat, Ron Trotman greeted me immediately. He helped me find the right tire for my Nissan, and got me In and out quickly so that i could make gotten a flat, Ron Trotman greeted me immediately. He helped me find the right tire for my Nissan, and got me In and out quickly so that i could make my dr. Appointment. Awesome team! I'll be back! More
by Taylor Barnes
Employees Worked With
Ronald Trotman
May 28, 2020
Amazing customer service Best Nissan dealership in Richmond. Alaways greeted with a smile and servicing is always done carefully and with my best interest in mind. Truly trust Best Nissan dealership in Richmond. Alaways greeted with a smile and servicing is always done carefully and with my best interest in mind. Truly trust this team and dont even bother taking my car anywhere else because I know that I will be taken care of every single time when I visit Nissan of Richmond, Ronald is always the service advisor that I deal with he is always on the ball when comes time to bring attention to the right areas and is thorough every time. Truly trust his opinions and advice. Huge thanks and will always have my business! More
by gailjones4109
Employees Worked With
Ronald Trotman
May 28, 2020
Awesome dealership! Great service, awesome experiences, Whenever visiting Nissan of Richmond I always go to Ronald for any assistance! Awesome Service Advisor! I'll alway Great service, awesome experiences, Whenever visiting Nissan of Richmond I always go to Ronald for any assistance! Awesome Service Advisor! I'll always use this dealship in the future! More
by ashley.barnes477
Employees Worked With
Ronald Trotman
May 28, 2020
I like Scott but have had some challenges with certain salespeople here. Although I do believe under new management they are improving! I appreciate that salespeople here. Although I do believe under new management they are improving! I appreciate that More
by TCHarrison
May 28, 2020
Scott Hornbeck, in the service department at Richmond Nissan, is the absolute BEST service advisor ever. The original purchase of the vehicle was shaking but the Richmond Nissan team rebounded and made i Nissan, is the absolute BEST service advisor ever. The original purchase of the vehicle was shaking but the Richmond Nissan team rebounded and made it an exceptional experience. More
by coach.dent5
Employees Worked With
May 27, 2020
Friendly, Knowledgeable and informed me in timely manner additional items that needed to be replaced. Car was ready when expected. Did not have to wait additional items that needed to be replaced. Car was ready when expected. Did not have to wait More
by Srooney
Employees Worked With
May 27, 2020
Always a fantastic experience with trustworthy and knowledge staff members. I've never had an I'll experience here at Nissan RVA. Ron is a fantastic employee who I typically interact with and you can knowledge staff members. I've never had an I'll experience here at Nissan RVA. Ron is a fantastic employee who I typically interact with and you can tell that customer satisfaction faction is a priority to him. More
by wjmorgan14
Employees Worked With
Ronald Trotman
May 27, 2020
Friendly and very knowledgeable Scott approached me as soon as I entered the service area. He greeted me and was very pleasant to speak to. Scott informed me of the cost and called Scott approached me as soon as I entered the service area. He greeted me and was very pleasant to speak to. Scott informed me of the cost and called when the car was ready to be picked up. More
by joanhornbeck
Employees Worked With
