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4,592 Reviews of Nissan of Richmond - Service Center
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June 04, 2020
Routine Maintenance Purchased a 2018 Pathfinder and take it in for routine maintenance - oil/filter/rotation. The staff is always accommodating and professional. The sh Purchased a 2018 Pathfinder and take it in for routine maintenance - oil/filter/rotation. The staff is always accommodating and professional. The shuttle driver is on time to give a lift to and from work while the vehicle is being serviced. Any requests and questions are always addressed by Ron and the staff. More
by Del M
Employees Worked With
Ronald Trotman, Phillip Weinman
June 04, 2020
I feel like everytime I come to get my car service with any issues I’m always under Chandra’s care. She makes sure my vehicle is serviced in a great time span and making sure i am educated about my vehicle any issues I’m always under Chandra’s care. She makes sure my vehicle is serviced in a great time span and making sure i am educated about my vehicle and what’s going on or need to be done. Chandra is a great asset to your company and she is very professional and make sure my experience each time is amazing!!! More
by jones.tandra.s
Employees Worked With
Chandra Wright
June 03, 2020
I was waiting on my vehicle for an inspection and Chandra made sure it was completed as quickly as possible! She was so delightful to work with! She’ll be my go to person in the service department! made sure it was completed as quickly as possible! She was so delightful to work with! She’ll be my go to person in the service department! More
by skinsfamily
Employees Worked With
Chandra Wright
June 03, 2020
Ron was very welcoming upon my arrival to Nissan. He was able to answer my questions and assure me that all my needs would be taken care of with my annual inspection. able to answer my questions and assure me that all my needs would be taken care of with my annual inspection. More
by Mg23
Employees Worked With
Ronald Trotman
June 03, 2020
Scott, he is so resourceful and know his job well. I have friends and I request that they ask for him when they get their vehicle service. friends and I request that they ask for him when they get their vehicle service. More
by joycemckune
Employees Worked With
June 03, 2020
Great Service Dept I've had a few visits to the service dept for my Kicks. Scott is great! He's extremely friendly. He always explains options available for my service I've had a few visits to the service dept for my Kicks. Scott is great! He's extremely friendly. He always explains options available for my services required. He does his best to be helpful during the service process, as well as, check in with you while you are waiting with updates and to see if you need anything. I live an hour and 20 mins away. But I travel to this dealership for all my services because of the level of professionalism I receive here. More
by Kadara Beauty LLC
Employees Worked With
June 02, 2020
Scott Hornbeck, Service Advisor is great to work with. He's very friendly and explained all of my services. He was very easy going and pleasant. My experience was great. He's very friendly and explained all of my services. He was very easy going and pleasant. My experience was great. More
by Donna
Employees Worked With
June 01, 2020
Very helpful! Worked with me on everything! Overall great experience! Scott was able to get everything done in an ample amount of time. He was great! experience! Scott was able to get everything done in an ample amount of time. He was great! More
by twatson
Employees Worked With
May 31, 2020
Service team was excellent, especially my advisor, Scott Hornbeck. Will be a returning customer. Very professional and courteous. Was in and out within two hours Hornbeck. Will be a returning customer. Very professional and courteous. Was in and out within two hours More
by Oakie0462
Employees Worked With
May 30, 2020
For years I've been buying nissan from west broad Nissan. The sales and service are amazing. I've never paid for anything over what my car needed. Trustworthy and dependable!!! The sales and service are amazing. I've never paid for anything over what my car needed. Trustworthy and dependable!!! More
by cdmshannon
Employees Worked With
Phillip Weinman
