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Nissan of Richmond - Service Center

Richmond, VA

4.3
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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June 09, 2020

Phil Weinman of the service department is awesome!!! He made a service trip enjoyable and his personality rocks!! Need more like him!! Definitely an asset!! Angela Reardon More

by Kiang3
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 09, 2020

Chandra at Nissan of Richmond deserves 10 stars. I took my car in for service right at the beginning of covid 19 which caused delays. Chandra not only took time and care with me she stayed in communicatio More

by TaraWhiteCoyote
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Chandra Wright
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 08, 2020

Infiniti wanted me to produce a Unicorn for some reason to fix my car and needed service reports of routine maintenance. Chandra found them! Saved me $3500 and changed my oil and a courtesy wash and smiled More

by Screaming Panda
Recommend Dealer
Yes
Employees Worked With
Aaron the Service Manger, Chandra Wright
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 06, 2020

Customer service was great. My service was excellent the tech was very knowledgeable about everything that was going on. Kept me updated about the service. Listened to what I wan More

by g7noel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 06, 2020

Great customer service! Nissan of Richmond went above and beyond servicing my car when I only requested an oil change and tire rotation. Something was wrong with one of my ti More

by BlingRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 06, 2020

Chandra was great. Very cordial, and unexpectedly I got car wash and tire rotation, on Saturday! I was very pleased! I’d forgotten I had that service included free!! More

by Francesmitchell45
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

Jul 19, 2023 -

Francesmitchell45 responded

Thank you for employing the most helpful team in the service department.

June 05, 2020

Great job on the service received today. Got all maintenance done in timely and professional manner. Everything was done with all proper new safety standards More

by Funficus2
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Jun 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 05, 2020

Great Job Phil! I was scheduled for servicing recently and Phil always does a great job with letting me know the best route to go in terms of work to be done. He is a More

by jaewallz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 05, 2020

Express Service Nissan Of Richmond and Phil Weinman gave a new meaning to express service. I didn't even get a chance to become restless. I rolled in approx 7:53am More

by hamptondsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady at checkout, very pleasant, Phillip Weinman
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 04, 2020

I had an excellent experience at Nissan of Richmond. Phil will super friendly and helpful with the service I needed taken care of. I will definitely be back More

by wantedalwayz
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Jun 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

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