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4,592 Reviews of Nissan of Richmond - Service Center
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July 01, 2020
Seth Albright was such a kind and accommodating service advisor. He had no problem giving me pertinent information about my car and deadlines in which my car would services. I know the Nissan is survey hea advisor. He had no problem giving me pertinent information about my car and deadlines in which my car would services. I know the Nissan is survey heavy and some of the providers here ONLY provide “good” service to get a good rating. He provided GREAT service without even mentioning the survey! More
by KayaHunt
Employees Worked With
Seth Albright
June 27, 2020
Phil was very welcoming while I was entering service to get my car service and even let me know that there were refreshments inside for me to joy thank you Phil! get my car service and even let me know that there were refreshments inside for me to joy thank you Phil! More
by Maxwelldaja
Employees Worked With
Phillip Weinman
June 27, 2020
Phil is very welcoming and very knowledgable.He took care of my Vehicle service needs as per schedule.i am looking forward to work with him again in my next servicing schedule. of my Vehicle service needs as per schedule.i am looking forward to work with him again in my next servicing schedule. More
by lucky
Employees Worked With
Phillip Weinman
June 27, 2020
I had a bolt in my tire and needed it plugged ASAP! I work 2 jobs and was stressed waking up to a "check tire pressure light" and low tire. I called on Friday afternoon to see if I could get an appointme work 2 jobs and was stressed waking up to a "check tire pressure light" and low tire. I called on Friday afternoon to see if I could get an appointment and was told that Saturday was really busy, but to call during lunch. I called Saturday during lunch and spoke with Phil who told me to bring my car on in! To say I cried in my car when I heard that was an understatement b/c I thought I would have to wait at least a few days for an appointment. I showed up 30 min later and Phil hooked me and my "Blue" (Sentra) up! In at 12:18pm and out at 1:30pm with a complimentary car wash! I am so relieved that Phil made an effort to fit me in and his pleasant demeanor was very professional and reassuring! Thank you so much Phil for the excellent service! More
by Felicia
Employees Worked With
Phillip Weinman
June 27, 2020
Responsive and professional I scheduled the service online. Phil at the service was very responsive and professional. It was a very pleasant experience overall. My car was fixed I scheduled the service online. Phil at the service was very responsive and professional. It was a very pleasant experience overall. My car was fixed within 24h. More
by takimci01
Employees Worked With
Phillip Weinman
June 26, 2020
Phil did an awesome job of updating me every step of the way with what was going on with my car. 10/10 going back to Phil for the awesome service way with what was going on with my car. 10/10 going back to Phil for the awesome service More
by Nicholasjohnson2018
Employees Worked With
Phillip Weinman
June 26, 2020
Excellent service and wonderful advisor Phil was a wonderful advisor and really took care of me . He told me the best way to solve the service problem and followed through with everything h Phil was a wonderful advisor and really took care of me . He told me the best way to solve the service problem and followed through with everything he advised. He even provided me a rental car while I had to leave my car. Everything was done in a timely manner. I would highly recommend him and the dealership. More
by neowen1
Employees Worked With
Phillip Weinman
June 24, 2020
I always have a positive experience at Nissan of Richmond. I always try to get Phil or Chandra when I arrive for service at NOR. Today, I had the pleasure of having both assist me with my 60k mile services. Th I always try to get Phil or Chandra when I arrive for service at NOR. Today, I had the pleasure of having both assist me with my 60k mile services. They are both so knowledgeable and professionally friendly, I certainly trust their suggestions when it comes to what's best for my Nissan. Believe it or not, with these two service writers, I actually look forward to coming in for Nissan service. Excellent additions to the NOR team ! More
by MSF
Employees Worked With
Chandra Wright, Phillip Weinman
June 23, 2020
Came in to get an inspection, he was quick and efficient; he also explained everything to us afterward...he was amazing will be coming back again he also explained everything to us afterward...he was amazing will be coming back again More
by chamaurabarham
Employees Worked With
Phillip Weinman
