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4,592 Reviews of Nissan of Richmond - Service Center
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October 13, 2020
She was courteous and knowledgeable, walked me through the process and called me promptly after the service was complete. Would recommend working with her in the future the process and called me promptly after the service was complete. Would recommend working with her in the future More
by ktsmith1
Employees Worked With
Chandra Wright
October 12, 2020
Ron was very helpful! I came in for an inspection and maintenance and he explained everything well to make sure I got the most out of my experience. I will be back! maintenance and he explained everything well to make sure I got the most out of my experience. I will be back! More
by emoss213
Employees Worked With
Ronald Trotman
October 12, 2020
Service was very good. They got me in and out really fast. Phil Weinman was a great help with everything and friendly. . Waiting room very clean. fast. Phil Weinman was a great help with everything and friendly. . Waiting room very clean. More
by soimage
Employees Worked With
Phillip Weinman
October 09, 2020
Rebekah worked hard to service my needs, remained cordial and engaging throughout the whole interaction, and made a concerted effort to conduct the process professionally and with a sense of excellence. and engaging throughout the whole interaction, and made a concerted effort to conduct the process professionally and with a sense of excellence. More
by anna.olih91
Employees Worked With
Rebekah DuBose
October 09, 2020
From the beginning of the experience Kasha Garner was amazing! Her expertise along with friendliness was superb! She was knowledgeable in the vehicle that she selected for me. The process overall was ama amazing! Her expertise along with friendliness was superb! She was knowledgeable in the vehicle that she selected for me. The process overall was amazing. More
by Aragland2
Employees Worked With
KaSha Garner
October 03, 2020
So I dealt with Phil and Derrick here. Both are PHENOMENAL! So my 2019 Rogue has a Bluetooth stereo with Apple CarPlay. It is awesome but had to be replaced due to a factory defect. The same issue PHENOMENAL! So my 2019 Rogue has a Bluetooth stereo with Apple CarPlay. It is awesome but had to be replaced due to a factory defect. The same issue came up and I called to get it replaced again. I was very frustrated. Phil was the one to help me on the phone and immediately made me feel better by offering complimentary tank of gas and oil change for my trouble. We have 3 Nissan vehicles, 2 purchased from this same dealership. It was these sorts of gestures as a thank you for our business that led us to continue coming here for service, although it is more expensive than other places. I came morning of my appointment and I was late to work, frustrated again. Derrick realized this and volunteered to squeeze me in THAT same Saturday. If you don’t know, Saturday visits are not easy to come by. Especially in the SAME week. Because of these two people I am feeling even more happy to continue coming to a dealership that appreciates my business and demonstrates that through actions. More
by katrinaenglish118
Employees Worked With
Derrick and Phill
September 20, 2020
On my way to work on 9/18/20 around 9am, my tire pressure light came on and I was concerned that my tire may have a nail or leak somewhere. I called Nissan which is conventionally in route to work. Phil with light came on and I was concerned that my tire may have a nail or leak somewhere. I called Nissan which is conventionally in route to work. Phil with Nissan was very helpful and took great car of my car needs. Nissan plugged leak and I was on my way with in an hour. Phil displayed great customer service and willingness to help, even as a drop in service! More
by Rcmt83
Employees Worked With
Phillip Weinman
September 19, 2020
Conveniently located in the short pump area, service department has been a pleasure to work with for the past 3 years and counting. Courteous staff pays attention to detail and inform you of any work ne department has been a pleasure to work with for the past 3 years and counting. Courteous staff pays attention to detail and inform you of any work needed ahead of time. More
by g6hegon
Employees Worked With
Phillip Weinman
September 17, 2020
This dealership has always shown professionalism, friendliness, warmth and courteousness. Top notch in all aspects! I have no issues of recommending this dealership to others! friendliness, warmth and courteousness. Top notch in all aspects! I have no issues of recommending this dealership to others! More
by jcbriscoIII
Employees Worked With
Phillip Weinman
September 17, 2020
If I could give 0 stars, I would. I've never had a good experience here. The employees are rude and always trying to upsell when it's not even remotely appropriate. experience here. The employees are rude and always trying to upsell when it's not even remotely appropriate. More
by Mistyped
Employees Worked With
Phillip Weinman, John Austin
