Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,592 Reviews of Nissan of Richmond - Service Center
Sort by
October 17, 2020
From entering the service department bay and receiving my Rogue serviced I have been extremely satisfied with their customer service. Very happy 😃 with Nissan for many years Rogue serviced I have been extremely satisfied with their customer service. Very happy 😃 with Nissan for many years More
by JCVINCIPRO
Verified CustomerEmployees Worked With
Seth Albright
October 17, 2020
Displeased to learn that my lifetime membership is no longer honored. This is not honorable and deceptive in nature. Not sure how one expects a great outcome from this. longer honored. This is not honorable and deceptive in nature. Not sure how one expects a great outcome from this. More
by MRSPIPPEN331965
Employees Worked With
Chandra Wright, Phillip Weinman
October 16, 2020
Excellent service, timely, well organized, good looking, safe, friendly, all around a wonderful experience. Will definitely bring my vehicle back again. Thanks so much guys! safe, friendly, all around a wonderful experience. Will definitely bring my vehicle back again. Thanks so much guys! More
by MITCH.HUGHES.RVA
Employees Worked With
Ronald Trotman, Seth Albright, Chandra Wright, Phillip Weinman, Brennon Coleman, Derek Slaga
October 14, 2020
Very professional and courteous. He kept me informed about the status of the service. The service was done fast and that saved me time to run other errands about the status of the service. The service was done fast and that saved me time to run other errands More
by anab2002us
Employees Worked With
Housekeeper, she is very nice , Ronald Trotman, Seth Albright
October 14, 2020
The first day I met Seth. He was so nice and pleasant. He help me right away and got me straight. Great customer service!! I recommend him to anyone help me right away and got me straight. Great customer service!! I recommend him to anyone More
by chels.woolfolk
Employees Worked With
Seth Albright
October 14, 2020
I'd like to take this opportunity to express our I'd like to take this opportunity to express our gratitude with the service we received from Phil. He was honest, thorough, and very accommodating I'd like to take this opportunity to express our gratitude with the service we received from Phil. He was honest, thorough, and very accommodating in meeting our needs. Amazing customer service! More
by Stinnetts92
Employees Worked With
Phillip Weinman
October 14, 2020
Chandra,Thank You for your exceptional customer service, Chandra, Thank You for your exceptional customer service, pleasant attitude, your smile and your expertise. Choosing this dealer for service, was the Chandra, Thank You for your exceptional customer service, pleasant attitude, your smile and your expertise. Choosing this dealer for service, was the right choice! L More
by Knowing59
Employees Worked With
Chandra Wright
October 13, 2020
When I entered the service center he greeted me with a smile (very important). He was kind and knowledgable and most of all made me feel comfortable about the service I was about to receive.....take note smile (very important). He was kind and knowledgable and most of all made me feel comfortable about the service I was about to receive.....take note people ....THAT'S WHAT I CALL... SUPERIOR CUSTOMER EXPERIENCE!!!! More
by DEBORA BRITT
Employees Worked With
Phillip Weinman
