4,592 Reviews of Nissan of Richmond - Service Center
Awesome customer service! Quick fix for unknown issue as we were leaving on a trip the following morning! My service advisor kept me updated regarding my cars needs and pricing. Wonderful rapport ! we were leaving on a trip the following morning! My service advisor kept me updated regarding my cars needs and pricing. Wonderful rapport ! More
I was very pleased with the service I received. The service was timely and everyone I came in contact with was professional. Thanks Phil for being true to your word! service was timely and everyone I came in contact with was professional. Thanks Phil for being true to your word! More
Very friendly and semi professional. I had an issue with some of your employees not wearing masks properly, noses were exposed on a lot of your employees. Not okay. some of your employees not wearing masks properly, noses were exposed on a lot of your employees. Not okay. More
Awesome service, friendly staff, quick service. Though the car wash was not working today the service rep was understanding and explained the reason for the issue satisfactorily. Overall a great experienc the car wash was not working today the service rep was understanding and explained the reason for the issue satisfactorily. Overall a great experience. More
Ron was my POC. He called me with the recommendations and gave approximate costs for each. The work was done when he said it would be. I was so happy with the experience I left my Altima for service as well. gave approximate costs for each. The work was done when he said it would be. I was so happy with the experience I left my Altima for service as well. More
Goes above and beyond to help. As a veteran, you can trust Derek to be professional, compassionate and delightful. Derek is my go advisor from now on and I can’t recommend him or Nissan of RVA enough! trust Derek to be professional, compassionate and delightful. Derek is my go advisor from now on and I can’t recommend him or Nissan of RVA enough! More
Some of the nicest people to work with! Made being there for service a fun experience! I would highly recommend everyone take their cars to Nissan of Richmond’s service department for service a fun experience! I would highly recommend everyone take their cars to Nissan of Richmond’s service department More
My 89 yr old dad went in for service for his truck. Phil took charge of helping him and he was so pleased with the results. Phil got everything done while dad waited. Dad was so pleased with Phil’s servic took charge of helping him and he was so pleased with the results. Phil got everything done while dad waited. Dad was so pleased with Phil’s service that as soon as he got home he called to me everything about it! Thank you, Phil, for your kindness to my dad, especially during these interesting times. J.Smith, daughter More