Nissan of Richmond - Service Center

Fast, friendly, and efficient service. Arrived at scheduled time and was quickly greeted. Vehicle was taken back and service was completed quickly. Very very happy! scheduled time and was quickly greeted. Vehicle was taken back and service was completed quickly. Very very happy! More

Mr. Albright is really nice and I like that he treats me like a person and not another sale. I would prefer to work with him from now on he has been the nicest and I really appreciated him checking in today like a person and not another sale. I would prefer to work with him from now on he has been the nicest and I really appreciated him checking in today when I was waiting for my car and giving me an estimated wait time. More

New tires are dirty and wheels are scratched and scuffed - wheel alignment showed a problem with rear right no comment from service consultant- I know he’s very busy - hoping to hear from him soon - wheel alignment showed a problem with rear right no comment from service consultant- I know he’s very busy - hoping to hear from him soon More

Phil is well mannered and considerate of circumstances. I explained to him my budget issues and he made sure to do only what's absolutely necessary. Saved me lot of money. explained to him my budget issues and he made sure to do only what's absolutely necessary. Saved me lot of money. More

Phil was very polite, respectful, and helpful! From the moment I arrived he stepped up and offered his service and helped me with a great deal! Very appreciative! moment I arrived he stepped up and offered his service and helped me with a great deal! Very appreciative! More

Phil W. was very friendly upon my arrival to the dealership. He was able to assist me with my car needs in a timely manner dealership. He was able to assist me with my car needs in a timely manner More

Great experience. Had an issue with my door on my Altima. Fixed the issue promptly and told me exactly what was wrong. Got me in and our in a timely manner!! Fixed the issue promptly and told me exactly what was wrong. Got me in and our in a timely manner!! More

I brought my car in for an oil change and Ron went above and beyond by helping me fix my broken rear windshield wiper on the spot. Ron was super friendly and got the job done and I was on my way in a jiffy. and beyond by helping me fix my broken rear windshield wiper on the spot. Ron was super friendly and got the job done and I was on my way in a jiffy. Great customer service - thanks Ron!! More

My check engine light was on it worried me, but the team took great care of me. Even got me squeezed in same day even though they were busy it got done. It was even done within the time I had hoped so I cou took great care of me. Even got me squeezed in same day even though they were busy it got done. It was even done within the time I had hoped so I could get back to work! More

I brought my Nissan Rogue in due to maintence light for steering power. When I arrived I explained the problem and also asked if I could get additional servicing done while I was there. From the very first steering power. When I arrived I explained the problem and also asked if I could get additional servicing done while I was there. From the very first interaction I was assured that my issues and8 concerns would be taken care of and Chandra did a wonderful job setting the expectations of a long wait time. She also checked on me throughout my wait. Thank you Nissan of Richmond for your excellent Customer Service and servicing/maintence skills. More