Nissan of Richmond - Service Center

Not pleased at all, maintenance will nickel and dime you and I personally feel like they overcharged me! I was told that the work would probably be around 1000 to 1400. Then called and said it would be arou and I personally feel like they overcharged me! I was told that the work would probably be around 1000 to 1400. Then called and said it would be around 2300. To make it short later it came out to be 2999.97. More

Fast, friendly, and efficient service. Arrived at scheduled time and was quickly greeted. Vehicle was taken back and service was completed quickly. Very very happy! scheduled time and was quickly greeted. Vehicle was taken back and service was completed quickly. Very very happy! More

Mr. Albright is really nice and I like that he treats me like a person and not another sale. I would prefer to work with him from now on he has been the nicest and I really appreciated him checking in today like a person and not another sale. I would prefer to work with him from now on he has been the nicest and I really appreciated him checking in today when I was waiting for my car and giving me an estimated wait time. More

New tires are dirty and wheels are scratched and scuffed - wheel alignment showed a problem with rear right no comment from service consultant- I know he’s very busy - hoping to hear from him soon - wheel alignment showed a problem with rear right no comment from service consultant- I know he’s very busy - hoping to hear from him soon More

Phil is well mannered and considerate of circumstances. I explained to him my budget issues and he made sure to do only what's absolutely necessary. Saved me lot of money. explained to him my budget issues and he made sure to do only what's absolutely necessary. Saved me lot of money. More

Phil was very polite, respectful, and helpful! From the moment I arrived he stepped up and offered his service and helped me with a great deal! Very appreciative! moment I arrived he stepped up and offered his service and helped me with a great deal! Very appreciative! More

Phil W. was very friendly upon my arrival to the dealership. He was able to assist me with my car needs in a timely manner dealership. He was able to assist me with my car needs in a timely manner More

Great experience. Had an issue with my door on my Altima. Fixed the issue promptly and told me exactly what was wrong. Got me in and our in a timely manner!! Fixed the issue promptly and told me exactly what was wrong. Got me in and our in a timely manner!! More

I brought my car in for an oil change and Ron went above and beyond by helping me fix my broken rear windshield wiper on the spot. Ron was super friendly and got the job done and I was on my way in a jiffy. and beyond by helping me fix my broken rear windshield wiper on the spot. Ron was super friendly and got the job done and I was on my way in a jiffy. Great customer service - thanks Ron!! More

My check engine light was on it worried me, but the team took great care of me. Even got me squeezed in same day even though they were busy it got done. It was even done within the time I had hoped so I cou took great care of me. Even got me squeezed in same day even though they were busy it got done. It was even done within the time I had hoped so I could get back to work! More