Nissan of Richmond - Service Center

Great service but had to bring vehicle back to reset the tire alert after tires were rotated. Missed the free car wash this time! Oh well! tire alert after tires were rotated. Missed the free car wash this time! Oh well! More

Derek was awesome! Outstanding customer service that will keep us coming back. Really appreciated how he went out of his way to make us feel valued. keep us coming back. Really appreciated how he went out of his way to make us feel valued. More

Great customer service! Got me in and out quick! As usual, the staff was friendly and they made me feel like a priority. Thank you! usual, the staff was friendly and they made me feel like a priority. Thank you! More

Phil Helped me out with my dead battery. I was stuck with a car that wouldn’t start. He ran a diagnostic on the car and determined that the battery was shot. And then quickly got me a new battery I was in an a car that wouldn’t start. He ran a diagnostic on the car and determined that the battery was shot. And then quickly got me a new battery I was in and out in a few hours. I will always reach out to Phil when I need something done with my car Infiniti G 37 More

The service team here is the best I have experienced and that has been true for every visit that I have had here - thanks service staff that has been true for every visit that I have had here - thanks service staff More

Paid too much for survice. Woud not take my coupon. Mechanic left his trash in my car. Waited toò long. Need better pricing for service and better coupons. Mechanic left his trash in my car. Waited toò long. Need better pricing for service and better coupons. More

Phil was very helpful. He answered all of my questions and gave me the truth. This has turned out to be a better day than it started out as. and gave me the truth. This has turned out to be a better day than it started out as. More

Don is amazing. Kept me posted on my car. Made sure it was safe. All time great service manager or advisor whichever he was at the moment. was safe. All time great service manager or advisor whichever he was at the moment. More

Went in for oil and filter change and inspection. Brennon was friendly and helpful. Service was completed in a timely manner. Waiting room was clean and comfortable. Brennon was friendly and helpful. Service was completed in a timely manner. Waiting room was clean and comfortable. More

Phillip Weinman proved to be a very friendly and helpful associate. The scheduled service for my Rogue was completed in timely manner as Phillip promised. associate. The scheduled service for my Rogue was completed in timely manner as Phillip promised. More