Nissan of Richmond - Service Center

It was a pleasant experience. The service department was professional and friendly. When approached by sales associates they were respectful and pleasant; I think the humor is a nice touch. Although, I professional and friendly. When approached by sales associates they were respectful and pleasant; I think the humor is a nice touch. Although, I have never like the car wash experience because my car looks worse than just remaining dirty. So much so, I wasn't offered a wash, it was fine lol 😏 More

I was able to get my car fix while I waited and didn’t have an appointment every body always friendly and ready to help with a smile on they face thanks have an appointment every body always friendly and ready to help with a smile on they face thanks More

Great service. Friendly atmosphere. I was kept well-informed of my car's status. Even though it was cost-prohibitive for me to get all the recommended work done; I felt comfortable in returning to well-informed of my car's status. Even though it was cost-prohibitive for me to get all the recommended work done; I felt comfortable in returning to get the rest of the work done when it worked better w/ my budget. More

Chandra was SO pleasant and kind! It was really easy to drop my vehicle off and I received my rental in no time. Overall, the service was superb. drop my vehicle off and I received my rental in no time. Overall, the service was superb. More

My contact in your Service Dept was extremely friendly, professional and helpful. He had great customer service and was quick. I also appreciated the suggestions made for future visits for services neede professional and helpful. He had great customer service and was quick. I also appreciated the suggestions made for future visits for services needed for my car. I felt that he had my car's best interest and wasn't trying to push unnecessary services. More

Took my car in for a routine oil change and waited at the dealership while the maintenance was being completely. The waiting room was not crowded and my car was back to me in about an hour. dealership while the maintenance was being completely. The waiting room was not crowded and my car was back to me in about an hour. More

The service department was awesome from the time that I arrived until i exit the doors after my car was completed being serviced. Everyone was friendly and Phil remembered my vehicle and what the previous arrived until i exit the doors after my car was completed being serviced. Everyone was friendly and Phil remembered my vehicle and what the previous service had off hand. He informed me with any concerns with my vehicle, which I appreciated and my vehicle appointment didn’t take long for the completion for my car to be serviced More

Great service, friendly and helpful staff. I will not go any where else to get my car service. I was in and out very quickly. Thank you very much. any where else to get my car service. I was in and out very quickly. Thank you very much. More

I have 2 vehicles from Rocking Nissan, and am enjoying them both. I have always received professional, courteous, and prompt service from all of your team members. Keep the good work rockin'. Thank you, B them both. I have always received professional, courteous, and prompt service from all of your team members. Keep the good work rockin'. Thank you, B.Green More

Everytime I come for the oil change and tire rotation, I’m greeted and made to feel very welcomed. After a few questions, I can go and relax in the waiting room and get some hot chocolate. The TV In there I’m greeted and made to feel very welcomed. After a few questions, I can go and relax in the waiting room and get some hot chocolate. The TV In there is very nice to help relax my wait. The extra perk of cleaning up my car for me makes me feel soo special because at my age, I tend to neglect cleaning it as often as I should. More