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Nissan of Richmond - Service Center

Richmond, VA

4.3
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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November 09, 2020

I recommend Nissan to friends,family etc.Every Nissan I had. I’ve gotten from rocking Nissan.I normally don’t have a long wait ,waiting for my vehicle to be serviced. More

by Coreyfountain7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 09, 2020 -

Nissan of Richmond responded

Thank you for your kind words, Corey! We look forward to sharing your compliments with our team, and please don't hesitate to let us know if we can be of further assistance. We look forward to seeing you again! NissanRVA

November 09, 2020

Excellent overall services... Great with the protocol due to the pandemic. A very valuable experience..looking forward to my experience in the future..a okay..Nissan has great customer service as well.. More

by ALLEN629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Nov 09, 2020 -

Nissan of Richmond responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

November 09, 2020

Phil was great! Got me in and out quickly, and told me what I needed vs what could wait. I will definitely be back to work with him again! More

by ALEXBOGUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Phillip Weinman
Nov 09, 2020 -

Nissan of Richmond responded

Alex, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Phil here at Rocking Nissan of Richmond. NissanRVA

Nov 09, 2020 -

Nissan of Richmond responded

Thanks, Alex, for sharing your thoughts about your experience with Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! NissanRVA

November 09, 2020

I always have an amazing experience. The staff is courteous in the Service Department and, Seth exceeded my expectations to ensure my concerns were handled. More

by karend202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Nov 10, 2020 -

Nissan of Richmond responded

Thank you, Karen, for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Seth was able to help, and we hope to see you again! NissanRVA

November 09, 2020

Sheehy Nissan, did fine job in Testing & Checking my Battery, letting me know the status of the Battery’s condition. They were very helpful & accommodating. More

by lakeedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Nov 09, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 08, 2020

Phil was great. Got me in and out quickly, and let me know what I need to get done next time. Very helpful, would recommend! More

by gilley920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 09, 2020 -

Nissan of Richmond responded

We are very happy to hear that Phil provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

November 08, 2020

Derek was very kind and helpful he told me why my tires was unbalanced he got my car fix with no hassle why I wait More

by JASMINE.HARVEY74.IG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 09, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you, Jasmine. Quality customer service is always our number one priority, and we're happy to hear that Derek met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 08, 2020

Every single time I call (takes a while to get thru) I am treated like royalty. When I arrive for service I get the biggest smiles and welcome. Quite a change from the previous ownership. I LOVE dealing with More

by linjones2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright
Nov 09, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 08, 2020

Had inspection completed and they changed the oil which was a nice surprise. Was disappointed however just a little car wasn’t washed as they generally do. Was appreciative of the oil being changed witho More

by SHELLZ6393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Phillip Weinman
Nov 09, 2020 -

Nissan of Richmond responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your car's service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to reach out to us at your convenience. NissanRVA

November 08, 2020

This dealership really takes care of you. Phillip Weinmam my service advisor puts the dealership on the map. He has great customer service and it really takes care of his customers. More

by nursebabs101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 09, 2020 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Phillip here at Rocking Nissan of Richmond. NissanRVA

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