Back

Nissan of Richmond - Service Center

Richmond, VA

4.3
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
November 12, 2020

Everyone here always gives great customer service, always friendly and provides great service overall. Would recommend this dealership to anyone who is searching for a car. More

by danielleking86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Nov 12, 2020 -

Nissan of Richmond responded

Danielle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Seth and our team, and we look forward to working with you again. NissanRVA

November 12, 2020

Seth is always very professional. Did not like that I received 2 phone calls trying to buy my car while my car was in service. More

by csalomone03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Nov 12, 2020 -

Nissan of Richmond responded

It's great to hear that Seth was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

November 12, 2020

Quick and responsive service. Got with me every step of the process to confirm what work is approved. Did not seek to shove it down my throat. Only issue was they rotated the "bad tires" to the front end a More

by zdmccartyvzw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 12, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Derek and our team. We're glad to hear we delivered such a great experience! NissanRVA

November 12, 2020

Excellent approachable nice kind respectable clean quality concern enjoyable explainable character integrity knowledgeable wisdom confident Intelligent , Awesome outstanding reachable listen experienc More

by Vickie Boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Nov 13, 2020 -

Nissan of Richmond responded

Vickie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! NissanRVA

November 11, 2020

Everything was great. She took my car, put me in a rental and called me when mine was ready. I would recommend them to my family. More

by lucascynthia36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rental car dept., Chandra Wright
Nov 11, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

November 11, 2020

Phil Weismann helped me with great service, he was very attentive and helped me out with the service I needed as soon as I arrived! More

by Ryan G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bull, Phillip Weinman, Justin Gill
Nov 12, 2020 -

Nissan of Richmond responded

Thank you, Ryan! Quality customer service is always our number one priority so we are happy to hear that Phil met your expectations. Thank you for choosing Rocking Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 11, 2020

Seth was my rep.... Amazing!! Any time I go in he’s my go-to person. As long as he’s still there you guys have me as customer. Thanks Seth! More

by Tiara B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Nov 12, 2020 -

Nissan of Richmond responded

Thank you, Tiara! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for your praise of Seth and for choosing Rocking Nissan of Richmond. NissanRVA

November 11, 2020

Outstanding dealership with outstanding customer service, especially Chandra Wright. My only suggestion for improvement, a bench for outside since people might want to stay outside. More

by Purplemormor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Nov 12, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Chandra had the opportunity to work with you to make your experience with us a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 11, 2020

Thanks Phil you are the BEST! Great guy to have in your service department. I will return for future service on my vehicle!! Thanks Phil! More

by Raven2488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 12, 2020 -

Nissan of Richmond responded

Thank you for the kind words for Phil and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. NissanRVA

November 11, 2020

Thanks for the great service. Everything was done in the time quoted and all the personnel were so helpful and professional. The service department is great! More

by KATHLEEN.WATTS1
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright
Nov 12, 2020 -

Nissan of Richmond responded

Thank you for your business and this review, Kathleen. We are happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

...
430
...