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Nissan of Richmond - Service Center

Richmond, VA

4.3
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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November 14, 2020

Excellent staff that provided excellent service to ensure that I got my service well done. Derek and Seth did a good job and I enjoy bringing my car in every 3 months haha More

by Abedneg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Antouan Mahrous
Nov 15, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We are glad to hear Derek and Seth delivered such a great experience! NissanRVA

November 13, 2020

Phil is a great person to deal with in the service dept. Explains everything so I could understand and always tries to save me some money. More

by FEARLESSFROG48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 13, 2020 -

Nissan of Richmond responded

We are very happy to hear that Phil provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

November 13, 2020

Came in as a walk in for an oil change, short wait time and nice waiting room. Everyone in the service department was super nice and friendly. More

by SHELBYBUCKLEY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Nov 15, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you, Shelby. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 13, 2020

Great experience excellent service knowledge staff awesome job super dealership cleancommitted staff able answer al questions thank you helping answering all information about my vehicle Done More

by Garylboss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright, Derek Slaga
Nov 15, 2020 -

Nissan of Richmond responded

Thank you, Gary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

November 13, 2020

My experience at this location is always awesome!! I really appreciate the knowledgeable staff members and the communication that they give. I’ll visit again. More

by ms.f.smith030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Chandra Wright
Nov 15, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 13, 2020

Sale of vehicle is pretty typical of most dealerships but their service department is hands down one of the best I've ever dealt with always fast friendly and informative and after servicing my last 4 nissan More

by lococowboy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Chandra Wright
Nov 15, 2020 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Rocking Nissan of Richmond. NissanRVA

November 13, 2020

Everyone was professional and a pleasure to work with. Very thankful they were able to get me in and out for my repair so quickly. Great work and would recommend service here. More

by MsConnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Chandra Wright, Phillip Weinman
Nov 15, 2020 -

Nissan of Richmond responded

Thank you, Ms. Connie, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

November 12, 2020

Windshield crack unexpectedly and Nissan fixed it with no hesitation . I am truly please will all the help I receive this far. Huge thank you to Seth for all you done. More

by chels.woolfolk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Nov 12, 2020 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Seth here at Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! NissanRVA

November 12, 2020

I came in for an oil change and a state inspection. The representative I worked with was very helpful. I like that I didn’t have to wait too long More

by Jah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Nov 12, 2020 -

Nissan of Richmond responded

Jah, Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! NissanRVA

November 12, 2020

Always friendly and they take great care of my car! They checked my car for recalls without asking and make sure the problems get taken care of. More

by lanetp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Phillip Weinman
Nov 12, 2020 -

Nissan of Richmond responded

Hello, We appreciate your business and our team looks forward to serving you again soon! NissanRVA

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