Nissan of Richmond - Service Center

Would have been 5stars but my sticker with the mileage after my oil change wasn't placed in the window. Everything else was fine. Thanks after my oil change wasn't placed in the window. Everything else was fine. Thanks More

Horrible! Brought my car for oil change/tire rotation. Got car back- no fluids topped off,AND no tire rotation! Rushed job! Won’t be back Got car back- no fluids topped off,AND no tire rotation! Rushed job! Won’t be back More

I was able to get my oil changed with no appointment and was in and out in no time. I bought my car from there over 7 years ago and I have not been disappointed in this service department. was in and out in no time. I bought my car from there over 7 years ago and I have not been disappointed in this service department. More

Service was excellent. Fast and they gave me a loaner until my car was ready. Dealership sales department is disappointing though. Waste of my time. until my car was ready. Dealership sales department is disappointing though. Waste of my time. More

Went in for an express oil change and was greeted immediately by Ron. He was polite, friendly and professional. My vehicle was ready when promised. immediately by Ron. He was polite, friendly and professional. My vehicle was ready when promised. More

The customer service was great. Service agent Kept me informed throughout the process of servicing the vehicle and brought my car back washed and clean. informed throughout the process of servicing the vehicle and brought my car back washed and clean. More

Ron, in the service department was able to take care of me as soon as I arrived to install 4 tires,, alignment + balance the tires. me as soon as I arrived to install 4 tires,, alignment + balance the tires. More

I have no complaints! Great customer service! I expected to wait hours, but my vehicle was ready in just an hour. I highly recommend this dealership. to wait hours, but my vehicle was ready in just an hour. I highly recommend this dealership. More

Phil has always been professional, honest, and doesn't oversell unneeded things to the customer. We have been very pleased with him. I was kept informed throughout the processes and when there was a del oversell unneeded things to the customer. We have been very pleased with him. I was kept informed throughout the processes and when there was a delayed I was notified immediately. I really like my Murano and was glad they stood behind my transmission warranty. More

Great service! Making the appointment on line was easy. Got immediate confirmation. All work completed in less than two hours. Good communication at start and once work was done! Got immediate confirmation. All work completed in less than two hours. Good communication at start and once work was done! More