Nissan of Richmond - Service Center

This dealership is awesome!!!! I took my car in for just an oil change. I needed brakes and tires, so thankful for Phillip’s help an oil change. I needed brakes and tires, so thankful for Phillip’s help More

Seth is awesome in proving great customer service. He is definitely a people's person. When I call 99% of the time I can talk to him which I like. The music is spot on and make me not focus on the time hav definitely a people's person. When I call 99% of the time I can talk to him which I like. The music is spot on and make me not focus on the time having my vehicle serviced. More

The service was good I have no complaints! Great stuff My wait wasn’t long either . Rocking Nissan of Richmond is the best at what they do! wait wasn’t long either . Rocking Nissan of Richmond is the best at what they do! More

.y experience with this dealership has been good with no hassles thus far since purchasing my vehicle in 2018. The employees are very pleasant and make you feel like its all about the customer! hassles thus far since purchasing my vehicle in 2018. The employees are very pleasant and make you feel like its all about the customer! More

Excellent service fast and friendly will take all my vehicles there for service and recommend to all my family and friends to come here for the best service around vehicles there for service and recommend to all my family and friends to come here for the best service around More

The service was slightly better than normal but that’s probably due to covid. The guy that helped me was really nice but clueless. They also took forever to get me a loaner despite knowing that I would ne probably due to covid. The guy that helped me was really nice but clueless. They also took forever to get me a loaner despite knowing that I would need one days before. More

Phil in service is amazing and anytime I need service I will be going to see him. H is very personable, customer service oriented and knowledgeable will be going to see him. H is very personable, customer service oriented and knowledgeable More

Customer service needs to be improved upon if you intend to keep repeat customers. Communication issues are extremely frustrating in a time when there are so many options on how to communicate (text, call, to keep repeat customers. Communication issues are extremely frustrating in a time when there are so many options on how to communicate (text, call, email). Anything is better than no response after multiple attempts from a customer. More

Great at getting in for service in a timely manner. They do a great jobs at making sure your vehicle is cleaned after. With covid they take the best precautions do a great jobs at making sure your vehicle is cleaned after. With covid they take the best precautions More

The service department is always an excellent experience. Their customer service is exceptional. Ron is an outstanding employee and has always provided 5 star service. Their customer service is exceptional. Ron is an outstanding employee and has always provided 5 star service. More