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Nissan of Richmond - Service Center

Richmond, VA

4.3
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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November 25, 2020

I have a Sports Roach before I had a sports Nissan kicks I love this car but was in a Accident End it was total loss so I came back and Purchase of rose ranger More

by Needbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Whitehead
Nov 25, 2020 -

Nissan of Richmond responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. NissanRVA

November 24, 2020

I arrived and they took care of my car, everything went great. Great team, Ron took care of my car. Thank you Eric remember me from the night that I brought my car. More

by press4themark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t think of his name, but he sold me my car, on Aug 2 or 3, Ronald Trotman
Nov 24, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ron and Eric to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 24, 2020

Great service very professional staff. With the exception of one individual. I always have a great time there. Staff are informative and keep the car owner up to date on service needs and parts for there veh More

by FLYISZ101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Nov 24, 2020 -

Nissan of Richmond responded

Thank you for your review! We appreciate all customer feedback as it allows us to learn and make improvements. We will share your comments with our service team, and we hope that you will give us another opportunity to serve you. NissanRVA

November 24, 2020

I was very satisfied w/Nissan of Richmond. This I the third vehicle I have purchased from them. I will continue to have it serviced there. More

by Nursejocee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Derek Slaga, Odysseus "Ody" Aseron
Nov 25, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

November 24, 2020

Derek was excellent!!! He is definitely an asset. Give him a great Christmas bonus. I live next door in west broad village townhomes and was commuting to midlothian infiniti dealer for service but the lev More

by JOSHUA.GARRETT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 25, 2020 -

Nissan of Richmond responded

Thank you, Joshua, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Derek here at Rocking Nissan of Richmond. NissanRVA

November 23, 2020

Don was very professional and polite. He was able to take care of everything I asked and made sure to explain everything when it was all done. More

by Dscrawford01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Nov 24, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

November 22, 2020

I received great customer service from the time I arrived to the time I left. Phil W. kept me informed every step of the way. More

by innerzones7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 23, 2020 -

Nissan of Richmond responded

It's great to hear that Phil was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

November 22, 2020

I got an oil change and an inspection. Ron was the gentleman that assisted me and he was very friendly and helped move along the process. More

by ashgirl517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Nov 23, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ron and the rest of our team. We're glad to hear we delivered such a great experience! NissanRVA

November 22, 2020

My visit to service was completed with satisfaction. The staff was very friendly. Ron returned my car in expected estimate time that he stated. Great job!!! More

by 503SANDRAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Nov 23, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! NissanRVA

November 22, 2020

Nissan of Richmond service department is awesome. Service Representative Derek , is kind, efficient, and very detailed when giving an update on your vehicle. Thanks to the service people who changed my oil a More

by Phyllisimuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Derek Slaga
Nov 23, 2020 -

Nissan of Richmond responded

We are very happy, Phyllis, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

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