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Nissan of Richmond - Service Center

Richmond, VA

4.3
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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November 28, 2020

I think the dealership was very nice. Melick was extremely courteous and polite. I think I got a good deal on my car and I will be back More

by mamacoop59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melick-newr employee , Seth Albright
Nov 29, 2020 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience working with Melick and our Rocking Nissan of Richmond team. We appreciate your business and hope to see you again soon! NissanRVA

November 28, 2020

I appreciate the honesty when having work completed by this service team. It was a busy day after Thanksgiving and they were able to complete my complimentary oil change. More

by scottmidula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 29, 2020 -

Nissan of Richmond responded

Scott, Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Phillip and our service team were able to help, and we hope to see you again! NissanRVA

November 27, 2020

They really go above and beyond to do the job right I'm very satisfied with the service that i recieved at the Nissan dealership! More

by Kewiii25888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Nov 28, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 27, 2020

Phil is a awesome service consultant. He communicated with me from the time I pulled in till the time I pulled out. He reviewed what services were recommended for my vehicle at this time, without the add More

by Stay away from Nissan of Richmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 28, 2020 -

Nissan of Richmond responded

Thank you for the kind words for Phil and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. NissanRVA

November 27, 2020

Chandra was very helpful and professional! She was very knowledgeable and made sure I understood what needed to be done! Thank you for being helpful! More

by jhomarig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Nov 29, 2020 -

Nissan of Richmond responded

Thank you for your review and kind words for Chandra! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocking Nissan of Richmond. NissanRVA

November 26, 2020

Great service great people every time I go in everyone is so courteous. I would recommend the dealership too my friends and family with no problem. More

by poodoo40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Nov 28, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

November 26, 2020

I've visited this Nissan thrice so far and every visit I have been treated with terrific customer service. Each time Derek explained thoroughly the work that would be done on my Nissan and also offered a co More

by anders.justinscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 28, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Derek took good care of you. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 26, 2020

Derek was so helpful when I came by the service department to have the battery on my Nissan Altima checked out!!! Great costumer service! Thanks! More

by JALEN.GRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 28, 2020 -

Nissan of Richmond responded

Thank you, Jalen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

November 25, 2020

Everyone here at Nissan are very nice and friendly. I never have a problem when I go in and get stuff done to my car. More

by michellemorales691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright, Phillip Weinman
Nov 25, 2020 -

Nissan of Richmond responded

Thank you, Michelle, for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! NissanRVA

November 25, 2020

Very friendly and helpful. Although i waited longer than expected, my sales guy was very nice and helpful. He was knowledgeable as well. Thank you More

by ML.Vazquez89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Nov 28, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! NissanRVA

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