Nissan of Richmond - Service Center

Thank you Phil for the excellent service for taking your time to explain what need to be done with my car and all my options And not for making wait longer than estimated time to explain what need to be done with my car and all my options And not for making wait longer than estimated More

Am, and have been, very satisfied with the service and feedback on my vehicle needs. Knowledgeable staff and timely response to any questions. Highly recommend to others. feedback on my vehicle needs. Knowledgeable staff and timely response to any questions. Highly recommend to others. More

The service was great. The car was ready before the estimated time. Everyone is always very friendly when I have to visit. The only issue we had was when I picked up the car, we talked to a sales rep a estimated time. Everyone is always very friendly when I have to visit. The only issue we had was when I picked up the car, we talked to a sales rep and left our paperwork. I've been trying to get a copy of my service paperwork for my files. I've made 2 phone calls and 3 emails asking that a copy be sent thru email since I'm quite a distance away from the dealership and still haven't gotten anything. Other that that, the service is excellent every time I come through for anything. More

Excellent service. I was promptly informed about the service status from the time I left the car until I picked it up. The price was reasonable as well. When I purchased the pathfinder from Rocking Niss service status from the time I left the car until I picked it up. The price was reasonable as well. When I purchased the pathfinder from Rocking Nissan, I didn't feel comfortable but now I do thanks to Fran especially for addressing the problems in my car. More

I think it should be appointment only because of the pandemic not first come first serve also didnt like the 2 hour wait for an oil change pandemic not first come first serve also didnt like the 2 hour wait for an oil change More

Service was completed in a timely manner. Always satisfied with the service. Please keep up the good service and hospitality that goes a long way satisfied with the service. Please keep up the good service and hospitality that goes a long way More

I love that they take appointments , treat you respectful, get jobs done quickly and effectively. I love that Phil took time to explain details.Awesome !!! respectful, get jobs done quickly and effectively. I love that Phil took time to explain details.Awesome !!! More

Customer service was great. The wait time wasn't bad and I didn't have an appointment. I was helped right away when I arrived. I didn't have an appointment. I was helped right away when I arrived. More

I LOVE Nissan's I have always had a Nissan they're last you a lifetime the salesman is very good at what they do and the service Dept is to die for I LOVE Richmond Nissan keep on rocking you a lifetime the salesman is very good at what they do and the service Dept is to die for I LOVE Richmond Nissan keep on rocking More

Great Service. Didn’t have to wait that long. Great job. Don didn’t have me waiting that long for service. Thank you Don, great service Don didn’t have me waiting that long for service. Thank you Don, great service More