Nissan of Richmond - Service Center

The service at Nissan of Richmond is always stellar. However, my service representative Derek went above and beyond by keeping me informed and utilizing great communication regarding the status of my ve However, my service representative Derek went above and beyond by keeping me informed and utilizing great communication regarding the status of my vehicle. I appreciate the professionalism. More

Excellent service as usual. I was greeted immediately and professionally. Was kept informed on the status of my repair and offered a complimentary car wash. professionally. Was kept informed on the status of my repair and offered a complimentary car wash. More

Nissan of Richmond is a trusted place and has been for years. Phil is great! He always takes care of my vehicle and is very pleasant. years. Phil is great! He always takes care of my vehicle and is very pleasant. More

Very pleased with the service provided by Don Johnson. He has been extremely helpful during Covid getting our car serviced without us having to enter the building. It is always done in a timely manor and we has been extremely helpful during Covid getting our car serviced without us having to enter the building. It is always done in a timely manor and we are grateful to him and Nissan’s service department! More

I am overly excited to provide this review. I greatly appreciate all of the efforts and hard work that the staff provided. I wish I could say more about the experience. Nonetheless, please give Seth and appreciate all of the efforts and hard work that the staff provided. I wish I could say more about the experience. Nonetheless, please give Seth and Phil, Athena a rise because they are of value to the company and the Nissan brand. Everyone I felt with was professional and courteous.Cheers More

I just like it, the service is always quick they never let me wait to long, the staff always kind and make sure my car is fine. let me wait to long, the staff always kind and make sure my car is fine. More

Pleased with service experience. Mr. Ron keep me informed throughout the service process and updated me on the total cost of service as requested. I think it was Mr.Seth who helped me with pickup. Pickup was throughout the service process and updated me on the total cost of service as requested. I think it was Mr.Seth who helped me with pickup. Pickup was quick and easy. More

Good customer service, employees are usually friendly, & facility is always clean. Never a long wait when getting my car serviced. In & out is always a plus. facility is always clean. Never a long wait when getting my car serviced. In & out is always a plus. More

I was taken right away but had a 2 hour wait. I wasn't in any hurry and was made aware of the progress. Derek was very accommodating. any hurry and was made aware of the progress. Derek was very accommodating. More

This is a great place to purchase a vehicle as well as have it serviced. They are very professional and easy to do business with. I would not shop anywhere else. have it serviced. They are very professional and easy to do business with. I would not shop anywhere else. More