Nissan of Richmond - Service Center

Good service. My car needed an oil change, tire rotation, and inspection and all was done at no charge yesterday afternoon. Nice car wash, also. rotation, and inspection and all was done at no charge yesterday afternoon. Nice car wash, also. More

My service advisor was wonderful! He made sure to take care of all of my concerns and was super friendly! They made sure to fit me in last minute as well, right before closing. I’m so appreciative! care of all of my concerns and was super friendly! They made sure to fit me in last minute as well, right before closing. I’m so appreciative! More

Excellent Excellent perfect service always friendly staff and they never miss a beat especially love that you get your car washed but most importantly they always give 💯 and they never miss a beat especially love that you get your car washed but most importantly they always give 💯 More

Chris was a great advisor. He informed me of everything that needed to be take care of with my car. Chris made sure my car was washed and vacuumed. Chris drove my car around from the shop to me and came i that needed to be take care of with my car. Chris made sure my car was washed and vacuumed. Chris drove my car around from the shop to me and came inside and got me. Chris has excellent customer service. Thanks Chris Merry Christmas. I gave Chris 5 STARS. More

All requested service work was done and finished on time the car was also washed I received a call when the car was finished as I requested the car was also washed I received a call when the car was finished as I requested More

Service advisor was courteous and pleasant to work with. Came talked to me as soon as I pulled up in the service lane. Great job Came talked to me as soon as I pulled up in the service lane. Great job More

Only came in for a follow up inspection for brake pads and rotors. Had an appt and was in the waiting area for over 3 hours with no update until I went and asked, and was told we are getting to it. At lea and rotors. Had an appt and was in the waiting area for over 3 hours with no update until I went and asked, and was told we are getting to it. At least 10 customer was in and out before I was, and they got there after me. I was given a free gas fill up for the next time I am there. Unfortunately I don't think it will be a next time, as I was also told that u aren't honoring the free oil changes for life that I got with the purchase of the vehicle. More

This dealership is awesome they work fast and don't make the customers wait they are also polite even in the hardest times they are very patient with you and breaks down the problem to the fullest extent the customers wait they are also polite even in the hardest times they are very patient with you and breaks down the problem to the fullest extent More

I thought I was receiving free oil changes for life because I purchased my vehicle there, but was shocked when I was charged $50 for an oil change and filter. What changed? because I purchased my vehicle there, but was shocked when I was charged $50 for an oil change and filter. What changed? More

Helpful, listens, friendly, easy to work with, professional, was turned away by a different dealership who said nothing was wrong, was able to easily show proof of the issues and have them actuall professional, was turned away by a different dealership who said nothing was wrong, was able to easily show proof of the issues and have them actually dealt with More