Nissan of Richmond - Service Center

Always quick to get a service appointment. Nice staff Always quick to get a service appointment. Nice staff and good follow thru with calling you to update you. When I use the shuttle service Bill is al Always quick to get a service appointment. Nice staff and good follow thru with calling you to update you. When I use the shuttle service Bill is always polite and great to ride with! More

Seth Albright was very helpful, professional and made visiting the service department experience quite enjoyable. I definitely would recommend Nissan of Richmond to my friends. Keep it up!!! visiting the service department experience quite enjoyable. I definitely would recommend Nissan of Richmond to my friends. Keep it up!!! More

I bought my last three vehicles here. Always great customer service and the service department is exemplary, particularly Philip who went out of his way to assure that my experience was excellent. I'm customer service and the service department is exemplary, particularly Philip who went out of his way to assure that my experience was excellent. I'm always taken care of. And I'm told a new car wash is coming! More

I came in to get my oil changed. It didn't take very long and I waited in the lounge. I was advised about some other maintenance, but decided to wait. and I waited in the lounge. I was advised about some other maintenance, but decided to wait. More

Amazing customer service! The service department is a well oiled machine. Seth is very knowledgeable and customer service oriented. If have any service needed Seth is the one to call. well oiled machine. Seth is very knowledgeable and customer service oriented. If have any service needed Seth is the one to call. More

Great experience! Aaron is a great service manager and Phil was very professional and explained everything in detail. Highly recommended service department. Keep up the great work! Phil was very professional and explained everything in detail. Highly recommended service department. Keep up the great work! More

We always get good service when we visit Nissan of Richmond. We appreciate the printout of the inspection of our vehicles. Thank you Nissan of Richmond Richmond. We appreciate the printout of the inspection of our vehicles. Thank you Nissan of Richmond More

Within the last year the service department has gotten 100% better. You’re greeted as soon as you enter. They don’t pressure you to make repairs, but they inform you of what’s needed. They are accurate wi 100% better. You’re greeted as soon as you enter. They don’t pressure you to make repairs, but they inform you of what’s needed. They are accurate with wait times and even pull your car back into bay off it’s too cold or raining. More

Staff was more accommodating on my second visit. The first visit did not go as well. My record in the computer had not been updated. first visit did not go as well. My record in the computer had not been updated. More

Service experiences are always excellent. Service staff ,especially Kevin Preston, are always courteous, helpful and professional. Mr. Preston has always gone the extra mile to assist me in keeping our Nis ,especially Kevin Preston, are always courteous, helpful and professional. Mr. Preston has always gone the extra mile to assist me in keeping our Nissan in tip top shape. More