Nissan of Richmond - Service Center

Everyone very nice. Kept in informed of status of truck. Provided rental car after wrong part came in and service was going to be another day Provided rental car after wrong part came in and service was going to be another day More

Car Maintenance department employees are always kind and friendly and informative . Phil kept me informed of everything and explained my services that were being done. friendly and informative . Phil kept me informed of everything and explained my services that were being done. More

Great customer service phil was very nice and reliable and he helped me the whole way through from beginning to end and he made sure my car was taken care of and he helped me the whole way through from beginning to end and he made sure my car was taken care of More

I am always greeted with a smile,promptness.I would I am always greeted with a smile,promptness. I would recommend All nissan owners to go to Richmond Nissan! Always a good experience with Phil and Ch I am always greeted with a smile,promptness. I would recommend All nissan owners to go to Richmond Nissan! Always a good experience with Phil and Chris! More

Takes way too long to get basic service like oil change or inspections. I have been loyal customer for many years. This is my third New Nissan! Don’t understand. My time is valuable too. or inspections. I have been loyal customer for many years. This is my third New Nissan! Don’t understand. My time is valuable too. More

When I go to service my Nissan, I'm greeted at my car. Never have to wait to get car checked in. I was checked on to give me updates on what's going on. Seth helped me and hes the best! Never have to wait to get car checked in. I was checked on to give me updates on what's going on. Seth helped me and hes the best! More

Derek was the best. He kept me informed at all times and job was finished earlier than scheduled. I highly recommend using this service department. job was finished earlier than scheduled. I highly recommend using this service department. More

Very knowledgeable and patient. Thoroughly explain services needed prior to rendering services. Explained alternative payment options. Technician Followed up once services were completed. Great perso services needed prior to rendering services. Explained alternative payment options. Technician Followed up once services were completed. Great personality. More

Jonathan was extremely pleasant. He informed me on what I needed done at this time and what could wait. No pressure at all from him needed done at this time and what could wait. No pressure at all from him More

They was friendly and very helpful the guy about the rental car he was hateful not nice to us the service dept was very good rental car he was hateful not nice to us the service dept was very good More