Nissan of Richmond - Service Center

My son brought my car in because of a starting problem. Mr Derrick met him and talked to him immediately in reference to the problem. Mr Derrick was very knowledgeable and professional in getting my car Mr Derrick met him and talked to him immediately in reference to the problem. Mr Derrick was very knowledgeable and professional in getting my car completely repaired. Thanks to Rocking Nissan of Richmond for your complete service. More

prompt service good attention to detail helpful service attendant great job of keepng me informed of the progress of the repair and its completetion schedule attendant great job of keepng me informed of the progress of the repair and its completetion schedule More

Overall my experience was great my service provider was informative and catered to my needs. My car was ready in a timely manner and I will recommend Nissan of Richmond to friends and family. informative and catered to my needs. My car was ready in a timely manner and I will recommend Nissan of Richmond to friends and family. More

Chandra and staff are great. Chandra truly cares about her customers and it shows every time I see her. Breath of Fresh Air in this polluted world. Thank you Chandra and Rocking Nissan! Happy New Year! her customers and it shows every time I see her. Breath of Fresh Air in this polluted world. Thank you Chandra and Rocking Nissan! Happy New Year! More

It was a great place were i got to choose my car and has been connected to this place from 2017 and having a great service experience. Nissan always Rocks. Thanks for providing the wonderful service all the been connected to this place from 2017 and having a great service experience. Nissan always Rocks. Thanks for providing the wonderful service all the time. More

Great service in service /repair department Nice waiting Great service in service /repair department Nice waiting area Salesman are too pushy but would still buy another car there if needed due to servic Great service in service /repair department Nice waiting area Salesman are too pushy but would still buy another car there if needed due to service More

Derek was great. I was a walk up for an Express Oil change and he was very honest about a long wait. He was friendly and courteous and he stay in touch with me over the 2.5 hours it took to complete my change and he was very honest about a long wait. He was friendly and courteous and he stay in touch with me over the 2.5 hours it took to complete my service. I was able to get picked up and come back because of his honesty. More

Great service and team members! I came for an inspection and ended up needing tires and bulbs to pass. Although the repairs were unexpected, I was set up with a rental and very well taken care of. and ended up needing tires and bulbs to pass. Although the repairs were unexpected, I was set up with a rental and very well taken care of. More

These 3 staff are very professional, personable, friendly and knowledgeable..I came in for service one day drop the car off while waiting for my ride I decided to look at new cars brought a 2020 that night s and knowledgeable..I came in for service one day drop the car off while waiting for my ride I decided to look at new cars brought a 2020 that night seth followed up with me the next morning to congratulate me on my new car .I'm so happy with my black car and the wonderful person at your location...seth deserves a better position he's awesome...happy new year More

Good service timely...way way too expensive! Over 300 for a transmission fluid change is crazy. Customer service guy was friendly and took care of me a transmission fluid change is crazy. Customer service guy was friendly and took care of me More