Nissan of Richmond - Service Center

Derek was quick, personable and professional. He explained everything thoroughly. The building is clean and comfortable; and to top it off the dealership made sure my vehicle was clean when I left explained everything thoroughly. The building is clean and comfortable; and to top it off the dealership made sure my vehicle was clean when I left. More

My experience was A1. I receive great service from my service agent Derek Slaga. He is a great asset and add value too the company. service agent Derek Slaga. He is a great asset and add value too the company. More

One word, Seth! He is literally THE BEST! He makes Nissan feel like another home for me and he’s always friendly, personable and timely! feel like another home for me and he’s always friendly, personable and timely! More

Everything was great didn’t take long at all thanks for your ServiceI enjoy rocking with Nissan Of Richmond thanks u guys I look forward to seeing y’all in the future also your ServiceI enjoy rocking with Nissan Of Richmond thanks u guys I look forward to seeing y’all in the future also More

The intercom music is TOO LOUD and it sounds AWFUL. I have to keep apologizing to clients I have to call when I have my car serviced. Quite annoying and embarrassing. have to keep apologizing to clients I have to call when I have my car serviced. Quite annoying and embarrassing. More

I have enjoyed working with the staff everyone seem to be committed to please the customer, I also appreciate the notification about my car what will be need on the next visit and the cost committed to please the customer, I also appreciate the notification about my car what will be need on the next visit and the cost More

The service department is very organized and helpful. Phil W. Was helpful and professional He is an excellent employee. I feel that my car had taken good care of. Phil W. Was helpful and professional He is an excellent employee. I feel that my car had taken good care of. More

My advisor was great but an oil change took 3 hours to complete. That’s not acceptable. Based off of this I’m not sure myself if I would return here for an oils change complete. That’s not acceptable. Based off of this I’m not sure myself if I would return here for an oils change More

Fixed my vehicle again after the last radio was unfortunately defective, quick and easy and have zero complaints, definitely recommend them for service ofer others unfortunately defective, quick and easy and have zero complaints, definitely recommend them for service ofer others More

I was really happy with the service that I got this day. They addressed my concerns with my car, and listened to what I was explaining to them. They addressed my concerns with my car, and listened to what I was explaining to them. More