Nissan of Richmond - Service Center

You have alot to make up to me if you expect me to ever do buisness with your dealership ever again after I choose to trade in and sell my current car... Had a car delivered to me initially with dents that do buisness with your dealership ever again after I choose to trade in and sell my current car... Had a car delivered to me initially with dents that was told wasnt dealership fault and refused to repair without me paying out if my own pocket.. Than with my most current situation which ill avoid details for the time being as advised by my insurance company More

Thank you! Thank you for taking the time to help me with my car. It has worked out tremendously. Thank you Derek!!! I will come again. my car. It has worked out tremendously. Thank you Derek!!! I will come again. More

Jonathan was great from the time I arrived until the time I left. He was polite, positive, friendly and had a can do attitude. Rockedit I left. He was polite, positive, friendly and had a can do attitude. Rockedit More

Made appt online for oil change- was gruffly told when I arrived by a man with his mask under his nose that it would be 2 hours because "it's first come, first served" and I "shouldn't have been able to mak arrived by a man with his mask under his nose that it would be 2 hours because "it's first come, first served" and I "shouldn't have been able to make an appointment for those online". Was the last person in the waiting room, was told by a different (much nicer, more professional gentleman) he "worked some magic" for my zero balance but it should have been included as part of my service contract anyway. Was then informed the dealership is under new ownership and those aren't valid anymore. Got home and saw I received wrong customer's multi-point inspection report (not my name). More

I would like to let you all know about the Nissan dealership at Short pump area the sales personal are liking a lot of know how it's not like taking care of the buyer it's what's in it for me Phil at dealership at Short pump area the sales personal are liking a lot of know how it's not like taking care of the buyer it's what's in it for me Phil at the shop cares about people who buys cars here we will take care of them thank you so much Phil great job More

The service person took very good care of me and my vehicle. He explained everything that needed to be serviced with my car. The service was done 30 minutes earlier than the allotted wait time vehicle. He explained everything that needed to be serviced with my car. The service was done 30 minutes earlier than the allotted wait time More

Awesome service. I took my wife’s car to get service and they told me what to expect. No complaints on the service at all they told me what to expect. No complaints on the service at all More

They were helpful and friendly. Work fast was pleased I was happy with my service love that the young lady that work with me check in to let me know what was be done was happy with my service love that the young lady that work with me check in to let me know what was be done More

They are professional and easy to work with. And everyone there seemed to enjoy their job & work environment. I will definitely return for my next service. Thanks! there seemed to enjoy their job & work environment. I will definitely return for my next service. Thanks! More

As a soldier I take pride in giving what the citizens desire and deserve as they go about their lives....freedom and safety. I also have the same desires when I pick places for me and my family to go and desire and deserve as they go about their lives....freedom and safety. I also have the same desires when I pick places for me and my family to go and do business. Rocking is one of those places. Knowing that if I am called away for duty. I feel that Rocking is a place I can feel good about my wife going and being safe and well taken care of. Derek was amazing as well. Having to use a special lift for our NV he made sure that I knew all the details about what to expect. This is why I drive past on Nissan to go an extra 30 mins for services. Thanks for all you and the staff there do for us. More