Nissan of Richmond - Service Center

Phil was exceptional in his attention to service. He treated us with the upmost respect and courtesy. The vehicle was done way before the time allotted and in impecable condition. treated us with the upmost respect and courtesy. The vehicle was done way before the time allotted and in impecable condition. More

Phil was kind and right to the point on what to expect with my repairs. I would recommend Phil to any friend or family member in need of excellent service and information with regard to work needed. with my repairs. I would recommend Phil to any friend or family member in need of excellent service and information with regard to work needed. More

everyone at the dealership was very nice and friendly. i’m always satisfied after my visits. i’m always in and out of there i never have to wait longer than an hour. i’m always satisfied after my visits. i’m always in and out of there i never have to wait longer than an hour. More

I have used the service department for over four years. During that time customer service has improved tremendously. The last two visits Chandra Wright was the service advisor, she is GREAT! She communicat During that time customer service has improved tremendously. The last two visits Chandra Wright was the service advisor, she is GREAT! She communicates through the service process and addressed my repair concerns each time. More

I called Phil with a broken down and he sent a wrecker and had my car running again within 6 hours. Would not go anywhere else. and had my car running again within 6 hours. Would not go anywhere else. More

Fast, dependable, great mechanical service and customer service! These days it's hard to find a dependable, trustworthy dealership, and I'm happy to say you guys ROCK!!! service! These days it's hard to find a dependable, trustworthy dealership, and I'm happy to say you guys ROCK!!! More

Service was fast, especially without an appointment, Chandra my service tech was welcoming and professional as usual. Minimal people in the lobby, staff wore masks Chandra my service tech was welcoming and professional as usual. Minimal people in the lobby, staff wore masks More

Great customer service! Always taken care of with no issues by Ron. Team of patient and understanding staff who take the time to get to know each individual customer they interact with for excellent ser issues by Ron. Team of patient and understanding staff who take the time to get to know each individual customer they interact with for excellent servicing. More

Great service and kind people. Easy to schedule on the phone and helpful shuttling me to work while they fixed my car! Will go here again phone and helpful shuttling me to work while they fixed my car! Will go here again More

Appointment went well. Oil change was done quickly. I also got my tires rotated and they washed my vehicle. Derek was very helpful. Well done. also got my tires rotated and they washed my vehicle. Derek was very helpful. Well done. More