Nissan of Richmond - Service Center

Service was completed quickly - I was done within an hour, affordable - was offered a coupon, and Seth had great customer service - very friendly and informative. hour, affordable - was offered a coupon, and Seth had great customer service - very friendly and informative. More

Very good experience-staff person was very kind-she knew who I was when I got there-she called me by name-(I had appointment) she gave me updates as I waited. She gave me a thorough explanation of the work who I was when I got there-she called me by name-(I had appointment) she gave me updates as I waited. She gave me a thorough explanation of the work I needed to More

Highly satisfied with the service provided by Rocking Nissan of Richmond (Service department). I did the first servicing of my car. Definitely will recommend to my friends. Nissan of Richmond (Service department). I did the first servicing of my car. Definitely will recommend to my friends. More

Was pleasantly surprised that my oil change was free. Oil change was done pretty quick as well. The only thing missing was that my fluids were not topped but this was something that I failed to mention at th change was done pretty quick as well. The only thing missing was that my fluids were not topped but this was something that I failed to mention at the start so that’s on me. More

Nice to have gotten a courtesy call on the repair but the service manager didn’t call as requested about the work. I have 2 different looking headlights after repair was done. service manager didn’t call as requested about the work. I have 2 different looking headlights after repair was done. More

The service department is the best one that I have experienced in the Richmond area in the fifty years that I have been driving an automobile. experienced in the Richmond area in the fifty years that I have been driving an automobile. More

Chris was amazing! He was friendly, professional, kept me updated throughout the process and very knowledgeable! I wasn’t there too long and it’s a very comfortable environment. updated throughout the process and very knowledgeable! I wasn’t there too long and it’s a very comfortable environment. More

This is my go do for maintenance on my Rouge. Everyone was very nice an welcoming. I arrived early and wasn't penalized. Totally awesome! was very nice an welcoming. I arrived early and wasn't penalized. Totally awesome! More

Phil was really nice and friendly when we had to get a rental car the associate was very nice and friendly very helpful for us to get a rental car rental car the associate was very nice and friendly very helpful for us to get a rental car More

The customer service was excellent. I worked with Seth Albright. He was friendly and informative. He provided detailed information on how to keep my Rogue running and dependable for years. Albright. He was friendly and informative. He provided detailed information on how to keep my Rogue running and dependable for years. More