Nissan of Richmond - Service Center

Service was great! I was able to get everything fixed in my car all in one day, thanks for fitting me in for an appointment!. my car all in one day, thanks for fitting me in for an appointment!. More

The service I received was great on Tuesday! I was greeted promptly and taken care of right away! The advisor Chris was very polite and informative. greeted promptly and taken care of right away! The advisor Chris was very polite and informative. More

Chandra was kind and understanding during my visit. Her customer service is outstanding and impeccable. She was very thorough and communicated everything to me professionally. customer service is outstanding and impeccable. She was very thorough and communicated everything to me professionally. More

Everyone was very kind and great communication. I especially liked how I was told the what I should do and what was optional. I love that transparency. Hopefully Nissan can lower prices! Perhaps free especially liked how I was told the what I should do and what was optional. I love that transparency. Hopefully Nissan can lower prices! Perhaps free Complimentary computer software upgrades? Nissan owners shouldn’t have to pay for that no matter what the age of vehicle. Software updates don’t need labor or parts yet it’s 185.00? More

Our service guy Phil was really good about letting us know what was going on with our vehicle. We were given a rental car during our inconvenience. know what was going on with our vehicle. We were given a rental car during our inconvenience. More

It was good service but could've been another as far as the transition. Much potential to be achieved. But definitely a good job overall! the transition. Much potential to be achieved. But definitely a good job overall! More

I Think the people on charge of service is not very clear with the problem solution. He told me something by phone and another when I was there. with the problem solution. He told me something by phone and another when I was there. More

Phillip is excellent service representative. His professionalism and great customer service. He listens to your problems doesn't try to sale you unnecessary stuff. Thank you for making my service ex professionalism and great customer service. He listens to your problems doesn't try to sale you unnecessary stuff. Thank you for making my service experience a great one More

Phil always do kind and respectful. He always has a good attitude and has a smile on his face I would recommend anyone to him attitude and has a smile on his face I would recommend anyone to him More

What an easy experience and awesome guy! Super informative and helpful! Very good manners. Impressive! And though he had on his mask you could still tell he was smiling. Thanks! informative and helpful! Very good manners. Impressive! And though he had on his mask you could still tell he was smiling. Thanks! More