Nissan of Richmond - Service Center

Phil was professional and greeted me when first arrived. After going over the services I requested, he reviewed them and made recommendations for a service later. After going over the services I requested, he reviewed them and made recommendations for a service later. More

I love the service level in the service department Chandra w was excellent. She is always friendly polite and knowledgeable. Thanks as always. Keep up the good day Chandra w was excellent. She is always friendly polite and knowledgeable. Thanks as always. Keep up the good day More

Derek’s service level was excellent!Derek was very Derek’s service level was excellent! Derek was very professional and loved his kind and caring demeanor, I will continue to visit Nissan of Richmond Derek’s service level was excellent! Derek was very professional and loved his kind and caring demeanor, I will continue to visit Nissan of Richmond because if his impeccable service. Thanks Derek for your thoughtfulness and kindness! More

Amazing service!! This staff is caring and kind. They always make sure I am taken care of and not taken advantage of!! The mechanics are amazing as well!!!! always make sure I am taken care of and not taken advantage of!! The mechanics are amazing as well!!!! More

I like 👍 100% next time that my car needs service definitely this dealer will be the one that I use, they are nice professional and really good people in there Thanks!!! definitely this dealer will be the one that I use, they are nice professional and really good people in there Thanks!!! More

Service was quick and courteous. Chandra followed up to make sure that everything was up to par during my visit. I came for an oil change and I appreciate how there was no upwelling or offering of unnecess make sure that everything was up to par during my visit. I came for an oil change and I appreciate how there was no upwelling or offering of unnecessary repairs. More

Provided exceptional customer service. Was very helpful by guiding me in the correct direction, also provided updated information on vehicle status, as well as driving my vehicle to the front for convenien by guiding me in the correct direction, also provided updated information on vehicle status, as well as driving my vehicle to the front for convenience and opening the door to allow me to walk through. This was a great experience for me and I would definitely recommend this location to all. Thank you! More

Very pleased with the repair and customer service. The service manager is knowledgeable and friendly. Very professional. The facility is clean and well maintained. Everybody observes safety parameters wit service manager is knowledgeable and friendly. Very professional. The facility is clean and well maintained. Everybody observes safety parameters with regard to COVID 19. More

While the price was more than I was expecting they did work with me the best they could. Communication could have been a little better but my contact person was extremely polite, which for myself goes a l work with me the best they could. Communication could have been a little better but my contact person was extremely polite, which for myself goes a long way. More

The service leader I worked with was amazing-customer focused and knowledgeable. He’s consistently gone the extra mile to resolve issues for me, keeping my budget top of mind. Would definitely recommen focused and knowledgeable. He’s consistently gone the extra mile to resolve issues for me, keeping my budget top of mind. Would definitely recommend! More