Nissan of Richmond - Service Center

Great customer service, on time, with a on point estimation of time. Free oil change never hurts. estimation of time. Free oil change never hurts. More

The Service was excellent and timely, the work was completed as expected . Thank you Nissan team . completed as expected . Thank you Nissan team . More

Danny was very friendly and kept me advised of what was being done and when I could expect to have my car back. Great service being done and when I could expect to have my car back. Great service More

The work was exceptional and done in a timely fashion. The staff was awesome and I will recommend you guys to everyone who asks . Thankyou The staff was awesome and I will recommend you guys to everyone who asks . Thankyou More

Past code reset or pass code reset because it's under warranty, if it wasn't under warranty y'all would have said I needed a new camera and charged a lot. This is a 2023 so I shouldn't be having any pro warranty, if it wasn't under warranty y'all would have said I needed a new camera and charged a lot. This is a 2023 so I shouldn't be having any problem with this vehicle yet. And everything is reported to car fax but I don't see this issue on car fax. I'm not satisfied with any of this. It should have been replaced. Now I'm gonna have to wait until it comes back on and come back there again, this is wasting my time! More

Carmen was great, she greeted me as soon as I arrived and knew exactly who I was. She was very kind and knowledgeable about the job. She pointed me in the direction of the waiting area where I waited for my knew exactly who I was. She was very kind and knowledgeable about the job. She pointed me in the direction of the waiting area where I waited for my car and when it was done she offered me services that my Sentra needed although I declined she let me know that if I ever wanted to go ahead and get those things done to give Nissan of Richmond a call. She also followed up with me about a week later to see if I needed any other services! More

Great customer service. Carmen is right on point with what you need and very oriented with your needs. Carmen is right on point with what you need and very oriented with your needs. More

Service writer was great kept me informed and wore was accurate Waiting time was very reasonable accurate Waiting time was very reasonable More

Excellent service. I was greeted immediately and Carmen informed me of my service contract, etc. I was greeted immediately and Carmen informed me of my service contract, etc. More

Carmen was fast. Efficient. And extremely professional during my whole experience. I will be returning strictly for her service. Efficient. And extremely professional during my whole experience. I will be returning strictly for her service. More