Nissan of Richmond - Service Center

Carmen was great to work with! She answered my many questions and stayed in constant communication with me. She was honest and told me she didn’t have any answers yet, but she put She answered my many questions and stayed in constant communication with me. She was honest and told me she didn’t have any answers yet, but she put me at ease. More

Poor communication between employees and structure of the service center needs revamping. Appears that standards of service does not exist service center needs revamping. Appears that standards of service does not exist More

My work service was nice and easy. Have my oil and filter change fast. Debbie greeted with a smile like always. Have my oil and filter change fast. Debbie greeted with a smile like always. More

Best service. They got my car in and fixed in good time. I great service. They got my car in and fixed in good time. I great service. More

My Infiniti G25 oil change experience was great! The staff was efficient, professional, kind and positive. The facility was clean. The waiting area was spacious and comfortable. The staff was efficient, professional, kind and positive. The facility was clean. The waiting area was spacious and comfortable. More

Excellent service to my vehicle. Unnecessary work was not pushed. I felt that they were being honest about what needed to be done: Unnecessary work was not pushed. I felt that they were being honest about what needed to be done: More

It was Miss. Carmen , her Customer Service , and Mechanics that did it for me . GREAT !! Carmen , her Customer Service , and Mechanics that did it for me . GREAT !! More

Impressed with Nissan from the outset. Called to explain issue, and Carmen took the time to give me service options and work with my schedule. She was able to fine tune the problem, order Called to explain issue, and Carmen took the time to give me service options and work with my schedule. She was able to fine tune the problem, order the part, and have me back in and repaired within 24 hours. She is so friendly and knowledgeable that bringing the car in for service isn’t so terrible. The quality of the repair was great as well. Overall, a great experience. More

She was amazing I love representation she was amazing asked all questions got all things done for me she was a joy to be around. asked all questions got all things done for me she was a joy to be around. More

I would not recommend any place connected to Nissan of Richmond the service department repaired the car but it’s too soon to say how good the job was. Richmond the service department repaired the car but it’s too soon to say how good the job was. More