Nissan of Richmond - Service Center

They took me earlier than my appointment time, worked quickly and the mechanic walked me to my car and opened the door for me. Awsome experience! quickly and the mechanic walked me to my car and opened the door for me. Awsome experience! More

Carmen is so nice and she was very helpful in helping me choose the right services for my vehicle. She was a pleasure to work with. I look forward to working with her again for my next service visit. choose the right services for my vehicle. She was a pleasure to work with. I look forward to working with her again for my next service visit. More

Service was great. My rep was very nice and informative. She provided me info on whats need next base on mileage. Much appreciated My rep was very nice and informative. She provided me info on whats need next base on mileage. Much appreciated More

Great customer service. Very responsive to customer needs. My car was ready when promised. Thanks for everything. Very responsive to customer needs. My car was ready when promised. Thanks for everything. More

Long wait but did awesome work with the car Betterattention needed for the wait people car Betterattention needed for the wait people More

It was a pleasure working with the maintenance team. They are always polite and professional. Donnie, checked in with me and kept me updated on when my vehicle would be available. They are always polite and professional. Donnie, checked in with me and kept me updated on when my vehicle would be available. More

Service department is worst department. They don’t follow customers request. My repair warranty part was ordered in last February 2022, I have yet to get a call whether they got the part They don’t follow customers request. My repair warranty part was ordered in last February 2022, I have yet to get a call whether they got the part. It’s impossible to work with them. More

My experience from booking the appointment, to dropping off my car with the service associate through picking up the car after the service was pleasant and efficient. Donnie, the service rep who helped m off my car with the service associate through picking up the car after the service was pleasant and efficient. Donnie, the service rep who helped me, explained everything clearly and patiently and was friendly, courteous and knowledgeable. The mechanic identified several additional routine maintenance items that needed attention and performed these in a timely manner so that I was able to get the car back before the end of the day. More

Excellent friendly service without overcharging and treating me like I didn’t know what I was talking about treating me like I didn’t know what I was talking about More

I always have a pleasurable experience and my car was ready when promised! Great job Nissan! ready when promised! Great job Nissan! More