Nissan of Richmond - Service Center

Great customer service. On time & thorough. Good communication and attention to detail. Carmen was a delight. On time & thorough. Good communication and attention to detail. Carmen was a delight. More

The waiting room was clean and Carmen was very nice. I look forward to seeing her every time. I look forward to seeing her every time. More

I sent Nissan the review on the two just terrible service people 1. Debbie horrible 2. Connie told me never to come back to Nissan Braid Street 3. Johnny Great but he deserves to be at better dealership. people 1. Debbie horrible 2. Connie told me never to come back to Nissan Braid Street 3. Johnny Great but he deserves to be at better dealership. Read Ny letter I sent them I writing this survey only one person was on top of the job and that was Johnny. Scott also I had very little interaction so I believe Scott is a good person but if he keeps Debbie and with Connie or Carmen as the last name told me to come get my car and never come back. I thought she said Connie but maybe carman. So after 3 trips i had already taken delivery of the Honda Hybrid Touring model fully loaded with Bose and Leather and side air curtains and all safety features and saved $3000.00 over your gas Vogue top of the line which I was about to buy. Tell the owners this is the reason for the bad review and I will date Carmen or Connie’s advice and never come back Ed Owens More

The dealership is pretty decent but I have ran into a few mishaps in the recent years unfortunately! mishaps in the recent years unfortunately! More

Peace of mind is worth a lot. That's what I get when I take my Nissan Rogue to have service at the Nissan dealership. Knowing that the job is done right and the friendly service. That's what I get when I take my Nissan Rogue to have service at the Nissan dealership. Knowing that the job is done right and the friendly service. More

I trust taking my vehicle back to Nissan of Richmond for all the maintenance and services required. Debbie is my favorite service technician! She's the best! I purchased my vehicle here years ago & only com all the maintenance and services required. Debbie is my favorite service technician! She's the best! I purchased my vehicle here years ago & only come here. More

Carmen and this dealership performed in very professional and courteous manner. Thanks you. I will be back for all my services with Carmen . 10 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾 ups and courteous manner. Thanks you. I will be back for all my services with Carmen . 10 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾 ups More

Carment was fantastic, she took care of my car and resolved the issue She was very efficient, attentive and followed through. resolved the issue She was very efficient, attentive and followed through. More

It took 3. 5 hours to get an oil change and inspection and I had an appointment. And in the end, they rejected my inspection over 2 tires because they wanted me 5 hours to get an oil change and inspection and I had an appointment. And in the end, they rejected my inspection over 2 tires because they wanted me to buy them for $574. So I am a little upset. More

Everyone at Nissan of Richmond is so polite and helpful every time I or my husband go there. They even did my state inspection a few weeks early so I wouldn’t have to drive back so soon. every time I or my husband go there. They even did my state inspection a few weeks early so I wouldn’t have to drive back so soon. More