Nissan of Richmond - Service Center

Carmen was super helpful and made sure I had I beyond pleasant experience during my visit. I am super happy I came. I left with an oil change, no more of that pesky blinking oil “service needed” sign on pleasant experience during my visit. I am super happy I came. I left with an oil change, no more of that pesky blinking oil “service needed” sign on my dash, a new key fob cover and a smile on my face with fresh coffee in hand. I will definitely be back. Thank you so much to everyone who assisted me and made it such a wonderful visit! Until next time.🙂💕 More

Very clean and professional, environment. Mechanic was able to fix the problem. Very cost efficient. Mechanic was able to fix the problem. Very cost efficient. More

Carmen was amazing! She went above and beyond to make sure that I was taken care of, and did everything she could to make this experience as easy as it could be. She con She went above and beyond to make sure that I was taken care of, and did everything she could to make this experience as easy as it could be. She continually kept me updated on the stasis of the repairs and even stayed late to when I was coming to pick my truck back up. She’s a wonderful customer service employee, and Nissan is very fortunate to have her. Thanks again Carmen! More

I was helped and received my truck back in a timely manner. Service representative was very knowledgeable about my current situation. manner. Service representative was very knowledgeable about my current situation. More

Carmen was wonderful and the service was quick! she was very helpful and accommodating and made this an overall great experience she was very helpful and accommodating and made this an overall great experience More

Carmen was amazing getting me checked in, keeping me informed throughout the day, and helping me get checked out informed throughout the day, and helping me get checked out More

Excellent customer service! I would highly recommend their service! Did a wonderful job with my vehicle! I would highly recommend their service! Did a wonderful job with my vehicle! More

I thought the recall maintenance for my hood wouldn’t take so long. I waited for my car for almost 2 1/2hours although I had an appointment at 10:30. The work done was very efficient and Donnie Washingto take so long. I waited for my car for almost 2 1/2hours although I had an appointment at 10:30. The work done was very efficient and Donnie Washington the Service Advisor communicated exactly what had been done. The day was very busy with the volume of customers getting work performed on their cars in the dealership. Thank you for your service. More

I like their service and the way they deal with the customers, great satisfaction and superservice customers, great satisfaction and superservice More

I think Nissan of Richmond is the worst Nissan dealership in the area. Very Unprofessional. in the area. Very Unprofessional. More