Nissan of Richmond - Service Center

Thank you for the wonderful service you provide on my recent visit to your facility.! recent visit to your facility.! More

Stars I had an absolutely amazing experience working with Nissan of Richmond. Excellent! Honestly, the best dealership I’ve ever worked with. They are all very professional, extremely helpful and just p with Nissan of Richmond. Excellent! Honestly, the best dealership I’ve ever worked with. They are all very professional, extremely helpful and just pleasant all around. Mrs. Carmen is great.She greeted me with smile and provided a 5 Star service at every step. More

Very excellent service Very professional Care for Customer concern about vehicle I'm very happy about the service that was performing of my truck. And I'm very happy about the customer service. H Customer concern about vehicle I'm very happy about the service that was performing of my truck. And I'm very happy about the customer service. How was treated them? Thank you very much. Marcos Sopall More

I waited about two hours and 30 minutes for an oil and air filter, change, and the cashier was very impolite and unprofessional, first time I had a bad experience at this location, will evaluate whether I air filter, change, and the cashier was very impolite and unprofessional, first time I had a bad experience at this location, will evaluate whether I come back or not, was planning on buying my next car from there. Not sure I will do so now. More

Donnie was persistent in finding my vehicle's problem and kept me updated on the progress of the repair. I would highly recommend this service. kept me updated on the progress of the repair. I would highly recommend this service. More

Very professional and courteous. My customer care representative was Awesome!! Clean waiting area and nice atmosphere for this company. I came for a recall service and looking for fu My customer care representative was Awesome!! Clean waiting area and nice atmosphere for this company. I came for a recall service and looking for future service for my Nissan Altima. More

No complaints. Service this time and last time was very good. Impressive. That is all. Service this time and last time was very good. Impressive. That is all. More

The customer service was really great! Johnny Prince was very helpful with my recall and the service was done quickly. Johnny Prince was very helpful with my recall and the service was done quickly. More

It’s a very nice dealership overall. I wish getting service was a lot quicker, but that’s could just mean they make sure they do a very thorough job at finding what’s wrong with your veh I wish getting service was a lot quicker, but that’s could just mean they make sure they do a very thorough job at finding what’s wrong with your vehicles. Carmen was so sweet and extremely nice, she gave me a great run down of everything that I need to get done a far as maintenance. She gave me an option to look into Sunbit because I need quite a few things done on my vehicle and and I didn’t have the funds at the time. She guided me to choose what was the most important thing to get done first once I got approved to use it. I would love to have her check me in every time I have my service! She has outstanding customer service and deserves to be recognized and rewarded! If you see this Cameron that you so much you were so nice and very understanding and I really appreciate it so much! Keep up the good work! More

Uncommunicative, sales team. does a sell your car bait and switch, charges for diagnostic when sent by Nissan. does a sell your car bait and switch, charges for diagnostic when sent by Nissan. More