Nissan of Richmond - Service Center

Good. The only negative was the fact that the service took almost three hours when the appointment was only scheduled for an hour. The only negative was the fact that the service took almost three hours when the appointment was only scheduled for an hour. More

Everything was great , the service and the people, and the enviorement. Definetly will be back and would recommened people to go the enviorement. Definetly will be back and would recommened people to go More

I had an appoinent to have my car serviced. Carmen kept me updated the whole time and provided excellent service. I always have good service at Nissan on Broad Carmen kept me updated the whole time and provided excellent service. I always have good service at Nissan on Broad More

Rarely have problems with my titan but when the do arrise this service department is 1st class always willing to work with my schedule and service advisors have been some of the best this service department is 1st class always willing to work with my schedule and service advisors have been some of the best More

Very friendly staff. Good price for oil change and tire rotation. They also washed the car. Good price for oil change and tire rotation. They also washed the car. More

Pleasant atmosphere. Repair was completed in a somewhat reasonable amount of time considering the type of repair. Repair was completed in a somewhat reasonable amount of time considering the type of repair. More

Preston Harris was excellent! He took us through the process of getting a new car for my daughter. Particularly, I appreciated the time they took to help us with the process. Mr. He took us through the process of getting a new car for my daughter. Particularly, I appreciated the time they took to help us with the process. Mr. Harris was very professional, and super pleasant! Overall, the team was superb! Would highly recommend. More

Fast and efficient. Customer services was awesome. Informed me of information I was concerned about and saved me time and money Customer services was awesome. Informed me of information I was concerned about and saved me time and money More

I will never go there again. Brought the car in on Tuesday night supposed to work it on Wednesday but I said I needed a part. In this case it was a fuel injection or something in Brought the car in on Tuesday night supposed to work it on Wednesday but I said I needed a part. In this case it was a fuel injection or something in any case I didn’t have the part I said they had put it in the order and when I came in the next day, they said they didn’t put it on the truck what I later found out is that she didn’t put the order in on time and was covering her rear end Couldn’t get answers on the phone so I had to drive up to find that out. I will do the best I can to never use your service department again I have been driving Nissan since they were called datson. I’ll never drive another one again over the way. The problem they were going to fix wasn’t the problem they were going to charge me $1400 for a $500 job that I got someplace else. Ironically it was probably you the dealer who caused the problem to begin with when they change the battery Which I thought we needed will never buy another Nissan from you. More

I have been used this dealership since I moved to Richmond. They never disappointed me. Always do their best to attend my needs. Richmond. They never disappointed me. Always do their best to attend my needs. More