Nissan of Richmond

Nothing has changed at this dealership. May be different management but the same shady practices! Mind you it is still owned by the same folks who have profited big time with unethical sell May be different management but the same shady practices! Mind you it is still owned by the same folks who have profited big time with unethical selling practices. Thank God I bought the extra bumper to bumper coverage. I haven’t had the car a year and it broke down this week. And yes I have had all maintenance done by Hilliard Automotive since buying the car. I towed the car Friday evening and a salesperson told me to see him Saturday morning. “They would make it right”. NOT Want to make it right? Swap this piece of smoked in car for one that actually might be drivable and breathable in!! And close to being worth what I paid for this car! I am refiling complaints with the Federal Trade Commission, State Attorney Generals Office, BBB and Nissan Corporate naming the owner of this dealership. Other dealerships have been successfully taken to court by states AG’s office. I encourage other victims to do the same so they have sufficient evidence to hold them accountable! More

Worst dealership experience ever! Charles Bull is a liar as the finance manager, Manny (GM) is a coward who wont face his customers directly but keeps calling the desk while trying to Charles Bull is a liar as the finance manager, Manny (GM) is a coward who wont face his customers directly but keeps calling the desk while trying to do a deal instructing the sales person how to try and swindle you. Complete bait and switch on pricing and availability of vehicles. Lies about price, false promises and they stack their sheets with gap insurance without telling clients. I made a good decision to not by from them. More

Just swing by to see my option on new Nissan Frontier , but Mohamed convince me to buy now , not only that , he gave me a deal on 2025 Nissan Frontier SV 4X4 that i can't refused. Great job . but Mohamed convince me to buy now , not only that , he gave me a deal on 2025 Nissan Frontier SV 4X4 that i can't refused. Great job . More

This dealership is excellent with regard to the new management team, Chandra in the service department, and Ryan in sales. I brought my 2013 Frontier in for service and looked at new 2025 Nissan Rouge management team, Chandra in the service department, and Ryan in sales. I brought my 2013 Frontier in for service and looked at new 2025 Nissan Rouges while I was waiting. Ryan, a sales representative approached me and asked if I wanted to test drive a Rogue. I did and decided to make a deal on a trade in. Ryan is outstanding in his knowlege, courtesy, and working with management to get a great deal for me. Ryan is the best sales representative with whom I have worked throughout my years of working with different dealerships. I highly recommend him to work with you should you want to purchase a new or used Nissan! The dealership itself is pristine with great amenities. The waiting time for service and/or sales is minimal, and the whole team is without a doubt, Top of The Line!. I am very thankful to have chosen Nissan of Richmond for my their service, sales, and management team. My experience was awesome. I will continue to visit this dealerhip for service and any other needs I may have. ***************** and beyond. Elizabeth C. Burton More

Michael was the best salesman we dealt with and we came back to seal the deal thanks to him. back to seal the deal thanks to him. More

Mike & The team helped me a bunch throughout my truck purchase and made sure I was satisfied. purchase and made sure I was satisfied. More

I was taken care of by michael as soon as I came through the door and he made my car car purchase smooth. the door and he made my car car purchase smooth. More

Michael was efficient and made sure we were in & out swiftly purchasing our families Nissan armada. swiftly purchasing our families Nissan armada. More

My pre owned car purchase went smoothly with the help of my salesman Michael, he explained everything clearly. my salesman Michael, he explained everything clearly. More

Mike and Shaun really hooked me up with my new Volvo. I could not be happier with the experience I could not be happier with the experience More