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Nissan of Orange Park - Service Center
Jacksonville, FL
749 Reviews
Dealerships need five service reviews in the past 24 months before we can display an overall service rating.
749 Reviews of Nissan of Orange Park - Service Center
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September 01, 2018
Very happy with the service department Great service advisers, great service. Have nothing more to add other than really nice people to deal with. Will continue to use this service departme Great service advisers, great service. Have nothing more to add other than really nice people to deal with. Will continue to use this service department. More
by MARGENALAN
Verified CustomerEmployees Worked With
Chris O'Neal, Paul Bergeron
September 01, 2018
everything done on time. service manger Chris is great to work with. keeps me informed on whats needs to be done. My car was ready on time and for less than the estimate. service manger Chris is great to work with. keeps me informed on whats needs to be done. My car was ready on time and for less than the estimate. More
by ONEBADBO
Employees Worked With
Chris O'Neal
September 01, 2018
Holiday plans RUINED 2nd visit to your dealership for a tire pressure light on my left rear tire. I have been countless other times for regular service for 2 cars. First v 2nd visit to your dealership for a tire pressure light on my left rear tire. I have been countless other times for regular service for 2 cars. First visit they put air in my tire and sent me on my way. This visit they looked further and finally discovered 2 extremely small holes on side walls of my tire 2 left tires. They were so small my service advisor said I was fine to drive as I had been but I will need to replace the tires eventually and they did not have my tires in stock. Which made sense b/c the tire pressure light would take a month to come on after air. I went on about my way and woke up the next morning to a flat tire on the left front tire. Never had an issue w/ this tire nor did it even have a TPL. Supposed to be heading out of town for my nephews birthday I called Fuccillo as soon as they opened and got Chris. I explained the situation and asked for assistance in getting my car back there to be seen. Chris told me I was “assuming” they had done anything to make this happen and I would be responsible for calling around to get someone to come put on my spare or tow to come back. No apologies. No offers to discount my service because I intended to return to purchase whatever tires they had so I could get on the road. I had a neighbor change my tire and I went to Tire Kingdom and gave them my $400 for 2 tires as I will continue to do so. Paul is great and always is great. Chris is a poor representation of the customer service you guys so heavily rely on. I will never go out of my way again (I live in Oakleaf) to spend another dollar there. More
by TAVIA
Employees Worked With
Chris O'Neal
August 31, 2018
Nissan NV 100 Courteously and friendly best service in town. I love coming to this dealership. Hey polluting Russ. He is so nice and easy to work with. He always Courteously and friendly best service in town. I love coming to this dealership. Hey polluting Russ. He is so nice and easy to work with. He always gives me a ride home home or to my office. More
by ED.SHANCEY
Employees Worked With
Chris O'Neal
August 31, 2018
No words to put out I was late for my first payment because they never send me any importation to who and where to send my payment to. I have the proof “text commutation” I was late for my first payment because they never send me any importation to who and where to send my payment to. I have the proof “text commutation” asking them when should my first payment was, until the last minute they told me to call this number bla bla. More
by MICH.HIT
Employees Worked With
Robert DeGeorge, Paul Bergeron
August 31, 2018
Feeling wanted vey professional, easy to talk to I was greeted by Vince and he was very nice to me. I felt welcome and appreciated . Every time I went to service my truck I always feel wanted I was greeted by Vince and he was very nice to me. I felt welcome and appreciated . Every time I went to service my truck I always feel wanted More
by JUSTIN726
Employees Worked With
Vincent Castrovinci
August 30, 2018
Does everything always take so long? Making an apparently appointment means nothing. Ive came in for service twice (the first time took 5 hours to fix a tire a week after I got the car) a Making an apparently appointment means nothing. Ive came in for service twice (the first time took 5 hours to fix a tire a week after I got the car) and always wait at least 3 hours before things are done. It wasn’t busy at all. More
by OLUAWON.H
Employees Worked With
Lorenc Bragjeci
August 30, 2018
Fast and very professional Service was fast and the staff very professional. The waiting area was clean and comfortable. Also, your sales staff was great and not pushy at all. Service was fast and the staff very professional. The waiting area was clean and comfortable. Also, your sales staff was great and not pushy at all. More
by HECTORGERAD080
Employees Worked With
Lorenc Bragjeci, Paul Bergeron
August 30, 2018
Awesome I am grateful for being a part of this family. Thank you for having such thoughtful and considerate staff. I was worried when I didn't see Chris, but I am grateful for being a part of this family. Thank you for having such thoughtful and considerate staff. I was worried when I didn't see Chris, but Paul was awesome too. Everyone at your service department always makes me feel like a queen. Sincere thanks for hiring such a wonderful team. Clausell Rivers More
by JANDICE
Employees Worked With
Rusty, Paul Bergeron
August 29, 2018
Love the service. Michelle came to greet me right away and told me she would make sure I was taken care of. She definitely did. She updated me and made sure I was okay. Michelle came to greet me right away and told me she would make sure I was taken care of. She definitely did. She updated me and made sure I was okay. I was in and out in no time. More
by JWL01
Employees Worked With
Michelle Aguinaga
