Nissan of Norwich

I was a visit time customer at Nissan of Norwich were I purchased my first used 2011 Nissan Maxima. Entering the dealership I was helped fairly quicky by Ron the salesman who was very friendly but not know purchased my first used 2011 Nissan Maxima. Entering the dealership I was helped fairly quicky by Ron the salesman who was very friendly but not knowledgable. It was clear everything needed to be ran through Sammie who was very busy and had me waiting a long time to get answers to any questions. After leaving and returning serveral times and going back and forth on a fair price I was there to pick up my maxima. As i began paperwork the price myself and Sammie agreed apoun for my trade'in was changed, he decided to give me less without my knowing, which was very frustrating and upseting since this was my 5 time back and i am a 1st time customer. After dicussing this he decided he would adjust to price alittle but still not down to what we aggreed to, but I just wanted my veh so i signed and was on my way. Visiting this dealership my experience was a headache, alot of run around and Sammie def trys to get over on people on price. I will not return to this dealership, nor will I recommend it. More

The employees I worked with at this dealership were very friendly and welcoming, and certainly persistent. They definitely remembered me, called me, emailed me. I did feel that they were trying to help me t friendly and welcoming, and certainly persistent. They definitely remembered me, called me, emailed me. I did feel that they were trying to help me to get the car I was interested in. The only negatives were that, as I mentioned, they tended to be a little too persistent, and that in the end I felt that the terms of my financing were more than what we had previously discussed. I had said that I was looking for 60 months, and then at the moment of signing the papers, all of a sudden it was now 72 months. What was I to do at that time? Of course I had already made the arrangements to take this car home. My salesperson called me 24 hrs after I bought the car, to see how I liked it. He hasn't called again since, despite the fact that he said he would. Maybe he is afraid I will complain about the things I don't like about the car? More

The Saleman I worked with, Amir, was excellant. He found the exact car I wanted in the shortest possible time. He helped me with the varied financing and warranty options. I will recommend him to anyone wh the exact car I wanted in the shortest possible time. He helped me with the varied financing and warranty options. I will recommend him to anyone who is looking to buy a new car. Gordon Bednarz More

This is one of the best car dealers I ever interacted with. They really care about their customer. What I truly like about that place that nobody force me to buy a car. It was my decision made with their with. They really care about their customer. What I truly like about that place that nobody force me to buy a car. It was my decision made with their help. The only problem I had was not too pleasant conversation with one of the managers. More

I have been to different dealerships,but the service and customer friendly oriented staff of Nissan Of Norwich,maked me to have a right choice of what i was looking for.After being turned down by other deal customer friendly oriented staff of Nissan Of Norwich,maked me to have a right choice of what i was looking for.After being turned down by other dealers,Nissan Of Norwich opened its doors for me to go and take a car of my choice.I can recommend anyone who can ask me which dealership listens,understands and pays attention to its valued customers..I will definately tell that person about Nissan Of Norwich More

I went in the dealership and I was greeted by Tudor who was very helpful I was not looking to buy a car I did was very helpful I was not looking to buy a car I did More

On this visit we bought a 2012 Frontier and a 2013 Altima. I have been doing business with Sam for 6 years- bought a sentra and an altima, leased an altima previously. Mario and Sam always take care Altima. I have been doing business with Sam for 6 years- bought a sentra and an altima, leased an altima previously. Mario and Sam always take care to answer all of my questions while making the decision. They gave us a great deal each time. When we checked around at other area Nissan delaerships their prices couldn't be beat. We always ask for Mario; he is personable, professional and very knowledgable of the vehicles we ask about. Even when we come in for service he inevitably walks through the service waiting area and says"hi" and asks if we are being well taken care of. The service department is also excellent. We get all of our oil changes and service done there because we are treated as valued customers. We love Nissan of Norwich because of the quality customer service and great pricing. More

I have 8,000 miles on my new car. Only stated that I wanted an oil change. Didn"t realize I got a minor service charge as well. So $100 to check fluids and what not on a brand new car, are you kidding m wanted an oil change. Didn"t realize I got a minor service charge as well. So $100 to check fluids and what not on a brand new car, are you kidding me. I will never go back to this dealership again, I felt scammed. Ok, I should of asked the price before hand. But there is a sign pricing oil change $29.99. I did not need the extra stuff. More

I stopped in at Nissan of Norwich, CT on a whim. Having two cars myself to trade in and thinking my credit was destroyed due to a recent divorce, I thought buying a new car was out of the question. Feeling two cars myself to trade in and thinking my credit was destroyed due to a recent divorce, I thought buying a new car was out of the question. Feeling the pressure of owning aging vehicles and having a safe car to drive for the winter weather getting close, Salesman Josue Rodriguez-Falcon helped me every step of the way in making a purchase possible. Making sure I walked away with the best trade in value on my two cars and a brand new Nissan at the best price. His service and knowledge was impecable! The whole team was incredible and helpful! My fears were for nothing. Thank You Nissan of Norwich! More

My husband and I have been searching for a reasonably priced, safe, good on gas vehicle for a few months. we have had a few bad experiences in the process with other dealerships to say the least. We didn priced, safe, good on gas vehicle for a few months. we have had a few bad experiences in the process with other dealerships to say the least. We didnt feel they listened to what our needs were & were quite pushy in the process. To our surprise right from the start from our search on Nissan of Norwichs site to our first contact by phone Josue was very easy going, friendly, and was willing to listen and work with us. When we arrived @ the dealership Josue greeted us and had all the ins & outs ready for us. Josue took the time and went through all the details from the application process to the car itself. Thank you Josue! We love my Altima! I was also very please to see that Josue earned employee of the month awards not once but three times! Impressive! I hope this review earns Josue his forth & possibly employee of the year because he truely deserves it! Our experience there went so smoothly, stress free, & without feeling pushed into anything we didnt want which was awsome! Which on that note Id like to take a minute to also thank and give credit to David McLaughlin for crunching the numbers and working so well with us on the financial end! And lastly of course a great thanks goes out to SAMMI!!!!! Sammi took the time out for us, worked with us also, and ended our day with the car we wanted at the price we wanted and all on our terms! We definately be back in the future!!!! More